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What is CTV News app and how do I use it?

What is CTV News GO?

CTV News GO is an app developed by Bell Media that gives Bell TV customers complimentary access to CTV News content on demand through computers, iOS and Android devices.

The app and content is available at no charge. However, watching CTV News GO on your computer or mobile device will count toward your monthly Internet/mobile data usage.

How to use CTV News GO on my phone or tablet

CTV News GO is available on the iPhone 3GS and above, iPod touch (third generation and above), iPad and iPad Mini, running iOS 5.0 or higher, and on Android devices running version 4.03 and higher.

Downloading CTV News GO to your device

Alternatively,

  1. From the home screen on your iOS/Android device, select the App Store /Google Play icon.
  2. Select Search and type in “CTV News GO'
  3. Select the CTV News GO application.
  4. Follow the on-screen instructions to download the application.

Using the CTV News GO app

  1. Start the CTV News GO app.
  2. Browse the content CTV News has to offer.
  3. Choose what you want to watch.
  4. When prompted or when signing in, select BELL as your TV service provider.
  5. Log in using your MyBell username and password. (If you’re not registered for MyBell, take a few moments to register now).
  6. Choose a program and start watching.

Please note: If you cannot access the app, it may mean that your Bell TV service has not been linked to your MyBell profile. Learn how to link your Bell TV account to your MyBell profile.

How to use CTV News GO on my computer

Computer system requirements

On Windows, CTV News GO requires at least Windows XP with Service Pack 2. On a Mac, it requires Mac OS 10.4.8 or higher.

An up-to-date Flash plug-in is also needed to stream video content.

Using CTV News GO on my computer

To get started with CTV News GO on your computer:

  1. Visit CTVnews.ca.
  2. When prompted or when signing in, select Bell as your TV service provider.
  3. Log in using your MyBell username and password (the same username and password you use to access your bill on Bell.ca. If you’re not registered for MyBell, take a few moments to register now).

Please note: If you cannot access the app, it may mean that your Bell TV service has not been linked to your MyBell profile. Learn how to link your Bell TV account to your MyBell profile.

Help with the CTV News GO app and videos

Please note: Bell does not provide technical support for the CTV News GO app.

If you're experiencing video playback, audio or app related issues, please refer to CTVnews.ca for support.

For more information about the CTV News GO app, see the CTV News GO FAQs.