Prepaid plans
If you have a prepaid phone you can access the self serve options below by dialing #*321 free from your mobile phone or smartphone or by dialing 1-888-537-9999 from a landline phone. Follow the prompts to get information and make changes to your account.
| When you press: | The automated system will: |
|---|---|
| 1 | Allow you to add funds to your account or subscribe to a top up program |
| 2 | Provide you with your account balance and expiry date |
| 3 | Provide you with your usage information on your additional options |
| 4 | Provide you with general information on features, or activate features on your account |
| 5 | Tell you what's new at Bell Mobility or provide answers to FAQs |
Last Updated:22/05/2013
Quick access
You can access the top self serve activities by dialling *611 free from your mobile phone or
1 800 667-0123 from a home phone.
- Select your language
- Press 1 for billing inquiries.
- You will then see the following options:
When you press: The automated system will provide you with: 1 Account balance 2 Unbilled Usage information (current up to the last 24 hours) 3 Credit card payment option
Last Update:22/05/2013
Prepaid plans
If you have a prepaid phone you can access the self serve options below by dialing #*321 free from your mobile phone or smartphone or by dialing 1-888-537-9999 from a landline phone. Follow the prompts to get information and make changes to your account.
| When you press: | The automated system will: |
|---|---|
| 1 | Allow you to add funds to your account or subscribe to a top up program |
| 2 | Provide you with your account balance and expiry date |
| 3 | Provide you with your usage information on your additional options |
| 4 | Provide you with general information on features, or activate features on your account |
| 5 | Tell you what's new at Bell Mobility or provide answers to FAQs |
Last Update:22/05/2013
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