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How to create or change a My Bell profile

Creating a My Bell profile

To create a My Bell profile, you'll need the following:

  • Your Bell account number from a recent bill
  • Your email address (used for username/password reminders and, if applicable, e-bill notifications)
  • The postal code of the address associated with your account

We’ll also ask you to create:

  • A login name
  • A password
  • A secret question (used to verify your identity for online password resets)

Once you’re ready, just follow the steps at My Bell registration to set up a My Bell profile and link all your Bell services.

Last Updated:20/04/2012

Creating a My Bell profile

To create a My Bell profile, you'll need the following:

  • Your Bell account number from a recent bill
  • Your email address (used for username/password reminders and, if applicable, e-bill notifications)
  • The postal code of the address associated with your account

We’ll also ask you to create:

  • A login name
  • A password
  • A secret question (used to verify your identity for online password resets)

Once you’re ready, just follow the steps at My Bell registration to set up a My Bell profile and link all your Bell services.


Last Update:20/04/2012


Changing a My Bell profile email address

  1. Log in to My Bell.
  2. Click My profile at the top of the page.
  3. Click the email address Change button.
  4. Update your email address and click Save.

Please note that this changes the email address used for resetting your My Bell password and for e-bill notifications.


Last Update:20/04/2012


Changing or adding My Bell usernames

You can keep the same My Bell username for as long as you like. However, we will delete your username if you don't log in at least once every six months.

You can also change your My Bell username as many times as you like. Here's how:

  1. Log in to My Bell.
  2. Click My profile at the top of the page.
  3. Click the username Change button.
  4. Update your username and click Save.

You can create additional usernames if you would like to keep your services separate. Simply create a new My Bell profile for each service. However, one of the benefits of having a single My Bell profile is that you can link and manage all your services in one place.


Last Update:20/04/2012


Deleting a My Bell profile

  1. Log in to My Bell using the profile you want to cancel.
  2. Click My profile at the top of the page.
  3. At the bottom of the page, click Delete my profile.
  4. Click Delete my profile.

Last Update:20/04/2012


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