What is a collect call?
The person receiving the call is billed instead of the person making the call.
Last Updated:27/07/2011
What is a collect call?
The person receiving the call is billed instead of the person making the call.
Last Update:27/07/2011
Making a collect call
To make a collect call using Bell Home phone, dial 0 and follow the automated voice prompts. The long distance charges will be billed to the person receiving the call, so they must accept the charges before the call can be connected. You'll be charged a small connection fee for long distance collect calls.
Charges are as follows:
| Type of call | Charges to the caller | Charges to the receiver |
|---|---|---|
| Local collect call (automated system) | n/a | $1.00 |
| Local collect call (operator assisted) | n/a | $4.00 |
| Long distance collect call (automated system) | $2.50 | Per-minute long distance charges (varies by area) |
| Long distance collect call (operator assisted) | $4.00 | Per-minute long distance charges (varies by area) |
Note: some countries do not allow collect calls due to fraud-related reasons.
Last Update:27/07/2011
Rates for collect calls from outside Canada
The rate of a collect call depends on its origin. You should check with the operator to determine the per-minute charge.
Alternatively, you can use Canada Direct, an automated international access service that allows you to call from overseas to Canada or to/within another country and pay Canadian international long distance rates instead of foreign rates.
Last Update:27/07/2011
Blocking or stopping collect calls
There are two ways of preventing collect calls:
- Decline when the operator asks if you are willing to accept the charges.
- Call 310-BELL (2355) to restrict collect calls on your account.
Last Update:27/07/2011
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