If channels that you subscribe to appear in red in the programming guide, try the following:
Reset your receiver
On most models, simply hold the POWER button on the front of your receiver for 5 to 8 seconds and then allow it to reset the satellite signal.
Synchronize your programming
Log in to My Bell and synchronize your programming online. Simply follow the on-screen instructions. .
If channels that you subscribe to do not appear in your programming guide at all, find help here.
If the problem persists, please contact customer service. Note: Be sure to let the representative know if you have already tried resetting your receiver.