When you’re away from home you’ll find many places to connect your laptop to wireless high speed Internet (wi-fi), such as your hotel or hotspots in restaurants, coffee shops, shopping malls and stores.
If you can’t access wi-fi you can use Bell Internet Dial-up service to connect or “roam” while travelling.
Bell Internet High Speed customers – You have up to 10 free hours a month of Dial-up Internet service to use while roaming.
Bell Internet Dial-up customers –Your monthly Bell Internet plan applies to any time you spend online, whether you’re at home or roaming.
To check how much Dial-up time you have left, log in to My Bell and view your unbilled usage.
To connect to Bell Internet while roaming:
Open your dial-up Internet settings and change the following:
- Change the dial-up number your computer uses to connect to the Internet. Use Dial-up number look-up to find an access number for the region you’re visiting.
- Add "@sympatico.ca" to your Bell Internet user ID in the dialler (even if you have a bell.net email address). Your user ID will now look like firstname.lastname@example.org If your email address has an additional section in the domain (i.e., @xxx.sympatico.ca), you must also include it.
For instructions on accessing your dial-up Internet settings, select your operating system:
To access email while roaming:
We highly recommend using web-based Bell Mail, whether at home or travelling.
Should you choose to use an email client (e.g., Microsoft Mail, Outlook Express) while roaming, you must change your outgoing email server address (SMTP).
Tips for Bell Internet High Speed customers
I can’t access Web pages or email after using dial-up
Your browser or email software may be in offline mode. Look for a setting such as Work offline and uncheck it or set it back to Work online.
My computer keeps trying to access dial-up even though I’m reconnected to high speed
To disable dial-up:
- Click Start then Settings then Control Panel.
- Double-click Internet Options.
- Click the Connections tab.
- Check off Never dial a connection and then click OK.
Mac OS X
- Click the apple menu then Control Panels then Remote Access.
- In the Remote Access window, click Options.
- Click the Protocol tab.
- Uncheck Connect automatically when starting TCP/IP applications.