Which Internet service do you have?
Bell Fibe™ Internet service connects to a phone jack with a phone cable.
Fibre-to-the-home Internet service (FTTH) connects with an Ethernet cable to a large Optical Network Terminal (ONT) installed in your home.
For best performance, use the cables supplied in your Bell Internet Installation Kit.
Last Updated:08/07/2012
Which Internet service do you have?
Bell Fibe™ Internet service connects to a phone jack with a phone cable.
Fibre-to-the-home Internet service (FTTH) connects with an Ethernet cable to a large Optical Network Terminal (ONT) installed in your home.
For best performance, use the cables supplied in your Bell Internet Installation Kit.
Last Update:08/07/2012
Connect your modem – Bell Fibe™ Internet service
- Plug one end of the phone cable into the DSL port on the back of the modem.
- Plug the other end directly into an unfiltered phone jack or into one side of a phone splitter, if a Bell technician has installed one for you. The splitter looks like a regular phone jack.
- Connect one end of the Ethernet cable to any Ethernet port on the back of the modem.
- Connect the other end of the Ethernet cable into your computer’s Ethernet port.
- Connect one end of the power adapter to the modem.
- Connect the other end of the power adapter into a wall socket.
Last Update:08/07/2012
Connect your modem – Fibre-to-the-home Internet service (FTTH)
- Connect one end of an Ethernet cable into the Optical Network Terminal (ONT).
- Connect the other end into the red WAN ETH port on the back of the modem.
- Connect one end of another Ethernet cable into any yellow Ethernet port on the back of the modem.
- Connect the other end into your computer’s Ethernet port.
- Connect one end of the power adapter to the modem.
- Connect the other end of the power adapter into a wall socket.
Last Update:08/07/2012
Confirm that your modem is working properly
The lights on your modem indicate whether it’s working properly or not. Below is a picture of a modem that’s working correctly.
If your modem doesn’t appear to be working correctly, try to visit a website, such as bell.ca. If you cannot connect, follow these steps:
- Unplug your Connection Hub. Wait 10 seconds and plug it back in. Check the lights again.
- If it’s still not working properly, go through the steps to connect your modem and confirm that you’ve connected the cables correctly.
- If it’s still not working properly, contact us for further assistance.
Last Update:08/07/2012
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