The Bell Relay Service (BRS) allows deaf, deafened and hard of hearing customers or those with speech disabilities to communicate with hearing persons or non-TTY users by phone. Bell has specially trained operators who act as intermediaries and who are available 24 hours a day, 7 days a week.
There is no charge for using the BRS. However, there are toll charges for long distance calls placed using BRS. Note that for TTY users, there is a 82% rebate on calls within Canada.
1 800 268-9243
For TTY/teletypewriter users
Ontario: 1 800 268-9242
Québec: 1 800 361-6476
Hours of operation
Monday to Friday, 8:30 a.m. to 5 p.m. (ET)