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How to troubleshoot voice commands

Steps to follow: 12

  • While in the Bell Streamer home screen press the Google Assistant button on the remote.
  • Try the command 'Game of Thrones’. Make sure the words shows on screen match what you’ve said.
  • If this or other commands are not working, make sure the Fibe TV App is on the most up-to-date version. Go to the menu and select Apps
  • Under Apps & Games select Google Play Store.
  • Select My apps at the top right navigation bar
  • You can update all the apps or just the Fibe TV app.
  • Restart your Bell Streamer by navigating to the main menu and selecting Settings.
  • Scroll down to the Device section.
  • Select Settings.
  • Select Restart.
  • Follow the on-screen instructions and wait until the Bell Streamer home page finishes loading.
  • Retry the commands. Make sure the words show on screen match what you’ve said.

1. While in the Bell Streamer home screen press the Google Assistant button on the remote.


Voice command examples:
  • The Good Doctor
  • Tune to Channel CP24

2. Try the command 'Game of Thrones’. Make sure the words shows on screen match what you’ve said.


Voice command examples:
  • The Good Doctor
  • Tune to Channel CP24

3. If this or other commands are not working, make sure the Fibe TV App is on the most up-to-date version. Go to the menu and select Apps


Voice command examples:
  • The Good Doctor
  • Tune to Channel CP24

4. Under Apps & Games select Google Play Store.


Voice command examples:
  • The Good Doctor
  • Tune to Channel CP24

5. Select My apps at the top right navigation bar


Voice command examples:
  • The Good Doctor
  • Tune to Channel CP24

6. You can update all the apps or just the Fibe TV app.


Voice command examples:
  • The Good Doctor
  • Tune to Channel CP24

7. Restart your Bell Streamer by navigating to the main menu and selecting Settings.


Voice command examples:
  • The Good Doctor
  • Tune to Channel CP24

8. Scroll down to the Device section.


Voice command examples:
  • The Good Doctor
  • Tune to Channel CP24

9. Select Settings.


Voice command examples:
  • The Good Doctor
  • Tune to Channel CP24

10. Select Restart.


Voice command examples:
  • The Good Doctor
  • Tune to Channel CP24

11. Follow the on-screen instructions and wait until the Bell Streamer home page finishes loading.


Voice command examples:
  • The Good Doctor
  • Tune to Channel CP24

12. Retry the commands. Make sure the words show on screen match what you’ve said.


Voice command examples:
  • The Good Doctor
  • Tune to Channel CP24

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