Arming
Arming in Stay mode
In Stay mode, you arm all doors and windows (securing the perimeter of your home) without activating interior motion detectors.
- Press the Doors + Windows button. The touchscreen displays a countdown exit timer.
In Away mode, you arm all exterior doors and windows as well as interior motion detectors.
- Press the Motions button. The touchscreen displays a countdown exit timer.
Disarming
- When entering the premises, enter your user code before the entry delay expires.
- If the system is armed in Stay mode while inside the premises, press Disarm then enter your user code.
Emergency panics
You can use emergency panic buttons to notify the Bell Smart Home central monitoring station of different emergencies in your location. Emergency panics are used when you need immediate assistance. Below are the types of panics, an example of when you may want to use them and what each of them does.
Police: Use when you need police assistance
When someone is attempting to break in.
By selecting police emergency panic, you’ll set off the alarm (perhaps scaring away the potential intruder) and notify us that you’re in an emergency that requires police response. We’ll contact you by either two-way voice or phone. We’ll also notify police of the emergency at your home and request immediate response.
Fire: Use when you need assistance from the fire department
If your home is on fire, gather everyone up to exit immediately. Don’t even take time to look for your mobile phone. On the way out, trigger a Fire emergency with two quick taps on your panel.
By selecting the Fire emergency panic, you’ll set off the alarm (perhaps alerting someone who is still inside your home) and notify us that you’re in an emergency that requires a response from the fire department. We’ll contact you by either two-way voice or phone. If you do not respond, we’ll attempt to reach one of your key contacts. We then notify the fire department of the emergency at your home and request immediate response.
Emergency: Use when you need medical assistance
When you’re hurt and unable to call out and alert others that you need help. Go to your system panel and set off the Auxiliary/Medical emergency panic.
By selecting Auxiliary/Medical emergency panic, you’ll set off the alarm (alerting others of an emergency) and notify us that there is a medical emergency at your home. We’ll contact you by either two-way voice or phone. We then notify the proper authorities of the situation at your home and request immediate response.
NOTE: Life Safety detectors have an expiry date
Most smoke detectors expire 10 years after the manufacturing date, and most carbon monoxide detectors expire after 6 years. Ensure all of your smoke and carbon monoxide detectors are up to date as they may not function correctly once expired. To check your detectors, look for an expiry date listed on the back or side of the device.
When you need to replace a detector, contact Bell Smart Home to learn about your options. If you choose, or have already chosen, to purchase a replacement smoke or carbon monoxide detector from another provider, please be aware that the device will not be monitored as part of your Bell Smart Home service.
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