Skip to main content
Personal
Small Business
Medium & Large Business
Bell for Better
Bell email
Bell Stores

Bell Stores

Filter store by
Find stores
  • Find a store
  • Book an appointment
ON
FR
Smart Home
Home
  • Stores
    • Bell Stores

    • Book an appointment

  • Shop Shop
    • Mobility
        • Why Bell
        • Our network
        • Devices
        • Bring your own device
        • Plans
        • Prepaid
        • Accessories
        • Connected things
        • Promotions
        • Travel
    • Internet
      • Internet

        • Why Bell
        • Packages
        • Wi-Fi
        • Fibre
        • Features
        • Promotions
      • Rural Internet

        • Why Bell
        • Packages
        • Wi-Fi
    • Bundles
        • Popular bundles
        • Build your own
        • Promotions
    • TV
      • Fibe TV

        • Why Bell
        • Packages
        • Equipment
        • Promotions
      • Fibe TV app

        • Why Bell
        • Packages
        • Equipment
      • Bell Satellite TV

        • Why Bell
        • Packages
        • Equipment
      • What's on

        • Live
        • On demand
        • Premium entertainment
        • Crave
        • Free previews
    • Smart Home
        • Why Bell
        • Packages
        • Devices
    • Home phone
        • Packages
        • Long distance
        • Features
    • Promotions
    • Mobility

      • Why Bell
      • Our network
      • Devices
      • Bring your own device
      • Plans
      • Prepaid
      • Accessories
      • Connected things
      • Promotions
      • Travel
    • Internet

      • Internet
        • Why Bell
        • Packages
        • Wi-Fi
        • Fibre
        • Features
        • Promotions
      • Rural Internet
        • Why Bell
        • Packages
        • Wi-Fi
    • Bundles

      • Popular bundles
      • Build your own
      • Promotions
    • TV

      • Fibe TV
        • Why Bell
        • Packages
        • Equipment
        • Promotions
      • Fibe TV app
        • Why Bell
        • Packages
        • Equipment
      • Bell Satellite TV
        • Why Bell
        • Packages
        • Equipment
        • Live
        • On demand
        • Premium entertainment
        • Crave
        • Free previews
    • Smart Home

      • Smart Home
        • Why Bell
        • Packages
        • Devices
    • Home phone

      • Packages
      • Long distance
      • Features
    • Promotions

  • Support Support
    • Support overview
    • Billing & Accounts
        • MyBell support
        • Billing
        • Policies
        • Security and privacy
        • Glossary
    • Mobility
        • Overview
        • Using my device
        • Rate plans, add-ons and entertainment
        • Prepaid
        • Network, coverage and travel
        • Repairs & warranties
        • Self-serve options
        • Troubleshooting tools and help
    • TV
      • Fibe TV

        • Overview
        • Receivers & remotes
        • Channels and programming
        • Pay-per-view
        • Self-serve options
        • Troubleshooting tools and help
      • Fibe TV app

        • Overview
        • Devices
        • Self-serve options
        • Troubleshooting tools and help
      • Bell Satellite TV

        • Overview
        • Receivers & remotes
        • Channels and programming
        • Pay-per-view and On Demand
        • Self-serve options
        • Troubleshooting tools and help
    • Internet
        • Overview
        • Modem and Wi-Fi
        • Bell email
        • Internet security
        • Internet usage
        • Troubleshooting tools and help
    • Home phone
        • Overview
        • Phone line
        • Long distance and calling cards
        • Calling features
        • Self-serve options
        • Troubleshooting tools and help
    • Smart Home
    • Support overview

    • Billing & Accounts

        • MyBell support
        • Billing
        • Policies
        • Security and privacy
        • Glossary
    • Mobility

      • Bell Mobility
        • Overview
        • Using my device
        • Rate plans, add-ons and entertainment
        • Prepaid
        • Network, coverage and travel
        • Repairs & warranties
        • Self-serve options
        • Troubleshooting tools and help
    • TV

      • Fibe TV
        • Overview
        • Receivers & remotes
        • Channels and programming
        • Pay-per-view
        • Self-serve options
        • Troubleshooting tools and help
      • Fibe TV app
        • Overview
        • Devices
        • Self-serve options
        • Troubleshooting tools and help
      • Bell Satellite TV
        • Overview
        • Receivers & remotes
        • Channels and programming
        • Pay-per-view and On Demand
        • Self-serve options
        • Troubleshooting tools and help
    • Internet

      • Overview
      • Modem and Wi-Fi
      • Bell email
      • Internet security
      • Internet usage
      • Troubleshooting tools and help
    • Home phone

      • Overview
      • Phone line
      • Long distance and calling cards
      • Calling features
      • Self-serve options
      • Troubleshooting tools and help
    • Smart Home

  • MyBell MyBell
    • My services
    • My bills
    • My profile
    • My services

    • My bills

    • My profile

  • Business
    • Small business services

    • Medium & Large Business

Home
Search bell.ca
Shopping cart 0
Your shopping cart is empty
Home
  • Stores
    • Bell Stores

    • Book an appointment

  • Shop Shop
    • Mobility
        • Why Bell
        • Our network
        • Devices
        • Bring your own device
        • Plans
        • Prepaid
        • Accessories
        • Connected things
        • Promotions
        • Travel
    • Internet
      • Internet

        • Why Bell
        • Packages
        • Wi-Fi
        • Fibre
        • Features
        • Promotions
      • Rural Internet

        • Why Bell
        • Packages
        • Wi-Fi
    • Bundles
        • Popular bundles
        • Build your own
        • Promotions
    • TV
      • Fibe TV

        • Why Bell
        • Packages
        • Equipment
        • Promotions
      • Fibe TV app

        • Why Bell
        • Packages
        • Equipment
      • Bell Satellite TV

        • Why Bell
        • Packages
        • Equipment
      • What's on

        • Live
        • On demand
        • Premium entertainment
        • Crave
        • Free previews
    • Smart Home
        • Why Bell
        • Packages
        • Devices
    • Home phone
        • Packages
        • Long distance
        • Features
    • Promotions
    • Mobility

      • Why Bell
      • Our network
      • Devices
      • Bring your own device
      • Plans
      • Prepaid
      • Accessories
      • Connected things
      • Promotions
      • Travel
    • Internet

      • Internet
        • Why Bell
        • Packages
        • Wi-Fi
        • Fibre
        • Features
        • Promotions
      • Rural Internet
        • Why Bell
        • Packages
        • Wi-Fi
    • Bundles

      • Popular bundles
      • Build your own
      • Promotions
    • TV

      • Fibe TV
        • Why Bell
        • Packages
        • Equipment
        • Promotions
      • Fibe TV app
        • Why Bell
        • Packages
        • Equipment
      • Bell Satellite TV
        • Why Bell
        • Packages
        • Equipment
        • Live
        • On demand
        • Premium entertainment
        • Crave
        • Free previews
    • Smart Home

      • Smart Home
        • Why Bell
        • Packages
        • Devices
    • Home phone

      • Packages
      • Long distance
      • Features
    • Promotions

  • Support Support
    • Support overview
    • Billing & Accounts
        • MyBell support
        • Billing
        • Policies
        • Security and privacy
        • Glossary
    • Mobility
        • Overview
        • Using my device
        • Rate plans, add-ons and entertainment
        • Prepaid
        • Network, coverage and travel
        • Repairs & warranties
        • Self-serve options
        • Troubleshooting tools and help
    • TV
      • Fibe TV

        • Overview
        • Receivers & remotes
        • Channels and programming
        • Pay-per-view
        • Self-serve options
        • Troubleshooting tools and help
      • Fibe TV app

        • Overview
        • Devices
        • Self-serve options
        • Troubleshooting tools and help
      • Bell Satellite TV

        • Overview
        • Receivers & remotes
        • Channels and programming
        • Pay-per-view and On Demand
        • Self-serve options
        • Troubleshooting tools and help
    • Internet
        • Overview
        • Modem and Wi-Fi
        • Bell email
        • Internet security
        • Internet usage
        • Troubleshooting tools and help
    • Home phone
        • Overview
        • Phone line
        • Long distance and calling cards
        • Calling features
        • Self-serve options
        • Troubleshooting tools and help
    • Smart Home
    • Support overview

    • Billing & Accounts

        • MyBell support
        • Billing
        • Policies
        • Security and privacy
        • Glossary
    • Mobility

      • Bell Mobility
        • Overview
        • Using my device
        • Rate plans, add-ons and entertainment
        • Prepaid
        • Network, coverage and travel
        • Repairs & warranties
        • Self-serve options
        • Troubleshooting tools and help
    • TV

      • Fibe TV
        • Overview
        • Receivers & remotes
        • Channels and programming
        • Pay-per-view
        • Self-serve options
        • Troubleshooting tools and help
      • Fibe TV app
        • Overview
        • Devices
        • Self-serve options
        • Troubleshooting tools and help
      • Bell Satellite TV
        • Overview
        • Receivers & remotes
        • Channels and programming
        • Pay-per-view and On Demand
        • Self-serve options
        • Troubleshooting tools and help
    • Internet

      • Overview
      • Modem and Wi-Fi
      • Bell email
      • Internet security
      • Internet usage
      • Troubleshooting tools and help
    • Home phone

      • Overview
      • Phone line
      • Long distance and calling cards
      • Calling features
      • Self-serve options
      • Troubleshooting tools and help
    • Smart Home

  • MyBell MyBell
    • My services
    • My bills
    • My profile
    • My services

    • My bills

    • My profile

  • Business
    • Small business services

    • Medium & Large Business

  • Log in / Register
  • 0 Cart
  • Bell email
  • FR
Dictate your search

Smart Home

  • Overview
change selected close
Your current region: Ontario
Change
change selected close
Your current region: Ontario Change
Select a region:

How to reconnect your PoE cameras

How to reconnect your PoE cameras

PoE adapter

Before you begin:

  • Confirm your modem has a Wi-Fi Protected Setup (WPS) button. The button may be identified by the Picture1-1 symbol or it may be simply labelled ‘WPS.’
  • If you can’t find a WPS button, please contact your Internet provider or modem manufacturer to see if your modem has WPS.
  • If your modem does not have WPS, please contact Bell Smart Home for assistance.

Follow these steps to reconnect your Qolsys IQ 2 Panel.

Picture7

Picture8

Picture9

Steps

  1. Find where the PoE adapter (pictured to the left) is plugged in.
  2. Confirm that the power indicator on front of the PoE device is solid green.
  3. Press the WPS button for about three seconds and release it when the WLAN indicator begins to flash red.
  4. Press the WPS button on your modem/router for four to five seconds.
  5. Allow a few minutes for the PoE adapter/camera to connect with your modem. The WLAN indicator flashes green when the connection is complete. When no data is being sent over Wi-Fi, the light goes to a solid green to indicate it’s connected to Wi-Fi.
  6. Check the live camera view from the app or the website to confirm that the camera is connected properly.

If the connection process times out (i.e. after two or three minutes) and reverts to a solid red WLAN indicator, the WPS was not successful. Please try again from step 3.

To connect your devices to the Wi-Fi network using WPS, please follow these steps:

  1. Turn on your wireless device.
  2. Press the WPS button on your modem for 5 seconds until the WPS light starts blinking (on the Home Hub 3000, you can check its display).
  3. Within 2 minutes, press and hold the WPS button on your device for 5 seconds.

    NOTE: If you do not complete the process in time, you’ll need to restart from step 2.
  4. The password for your primary Wi-Fi network will automatically load into the device and connect to the network.

Back to main content

About us

  • About Bell Canada
  • Bell Let’s Talk
  • Bell for Better
  • Jobs@Bell
  • Bell Media

Customer resources

  • Return policy
  • Privacy
  • Security
  • Legal and regulatory
  • Internet Code
  • Wireless Code
  • Community forum
  • Track my order

About us

  • About Bell Canada
  • Bell Let’s Talk
  • Bell for Better
  • Jobs@Bell
  • Bell Media

Customer resources

  • Return policy
  • Privacy
  • Security
  • Legal and regulatory
  • Internet Code
  • Wireless Code
  • Community forum
  • Track my order

Get in touch

  • Contact us
  • Find a store
  • Book an appointment

Accessibility centre

© Bell Canada, 2022. All rights reserved.

Site feedback Site map

Email to a friend

Where to find my account number?

One Bill

Mobility Bill

Select a TV service

  • Fibe TV
  • Fibe TV app
  • Satellite TV