How to reconnect your doorbell cameras

Wi-Fi reconnection instructions for cameras directly connected to a modem. Please call support if your camera is connected through a gateway.

Doorbell camera

Follow these steps to reconnect your doorbell camera.

  1. Press then Doorbell button on the doorbell camera for 60 seconds until the light flashes red and green. Release the button.
  2. Log into your Bell Smart Home app.
  3. At the top left of the screen, tap the three vertical bars to open the menu.
  4. Tap on Doorbell Camera.
  5. Tap Begin.
  6. Tap Next.
  7. Enter the camera name and tap Next.
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  8. Close the app and go to your mobile device’s Wi-Fi settings.
  9. Tap to select the SkyBell network.
  10. Once connected to the SkyBell network, go back to your Bell Smart Home app to complete the installation.
  11. Tap Next.

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  12. Select the Wi-Fi network that the doorbell camera is on.
  13. Enter the Wi-Fi password.
  14. Tap Done.
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  15. A configuration message will appear. Tap Enable.
  16. Enable Doorbell Call.
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  17. A "Success" message appears on the screen.
  18. Tap Done. Your doorbell is ready to use. Picture15