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How to configure notifications for my Bell Smart Home service

Notifications

With Bell Smart Home interactive services, you have the option to set notifications by email, SMS and push for the events that matter to you.

To set notifications from your computer:

  1. Visit bell.ca/Smart-Home
  2. Click Account login.
  3. Select Bell Smart Home.
  4. Enter your login name and password and click Log in.
  5. On the left menu, click the Notifications button.
  6. Click NEW NOTIFICATION on the top right.
  7. Select the type of event you wish to receive a notification for. For example, selecting “Arming event” will notify you every time the system is armed or disarmed.
  8. Select how you want this notification to occur. For “Arming event”, you can choose to be notified when a user disarms or arms (stay or away) the system. You can also choose whether you want this notification at all times or only between specific times.
  9. Click ADD RECIPIENT.
  10. Select a user from the list or click NEW to add one.
  11. Click CLOSE to close the address book.
  12. Click SAVE to apply the notification rule.

To set notifications from your smartphone:

  1. Open the Bell Smart Home app.
  2. Tap the menu button on the top left of the screen (3 horizontal lines).
  3. Tap Notifications.
  4. Tap Manage notifications.
  5. Tap Add on the top right of the page.
  6. Tap Create your own.
  7. Select the type of event you wish to receive a notification for. For example, selecting “Arming event” will notify you every time the system is armed or disarmed.
  8. Select how you want this notification to occur. For “Arming event”, you can choose to be notified when a user disarms or arms (stay or away) the system. You can also choose whether you want this notification at all times or only between specific times.
  9. Tap Add recipients.
  10. Select a user from the list. A check mark appears beside the contact. If the user is not on the list, Tap Add contact and fill in the contact information.
  11. Tap Close.
  12. Tap Save to apply the new notification rule.

To set video notifications :

  1. Visit bell.ca/Smart-Home
  2. Click Account login.
  3. Select Bell Smart Home.
  4. Enter your login name and password and click Log in.
  5. On the left menu, click the Video button.
  6. Click Recording schedules.
  7. Click the pencil icon beside the recording schedule you wish to add a notification for.
  8. Click ADD RECIPIENT.
  9. Select a user from the list or click NEW to add one.
  10. Click CLOSE to close the address book.
  11. Click SAVE SCHEDULE to apply the notification rule.

**Please note: for doorbell cameras, it’s possible to set recipients from either the Notifications tab or the Recording schedule tab

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