To unlock a Motorola device:
- Insert a non-Bell SIM card into the device and turn it on.
- The message “SIM Network unlock PIN” will appear. Enter the network lock code and press Unlock.
Note: the network lock code may be 16 digits long. If the first eight digits are all zeros, ignore them and enter the last eight digits.
- The message “Network unlock successful” will appear once the device has been unlocked.
Important note: you can attempt to unlock the device up to 10 times. After 10 unsuccessful attempts, the device will become permanently locked and you won’t be able to make or receive calls. If you insert a Bell SIM card before the 10th incorrect attempt, the device will function normally but this will not reset the number of incorrect attempts.