How does Connected Car Built-in connectivity differ from Connected Car Plug-in connectivity?
Connected Car Built-in connectivity operates through a SIM card that is already built into select vehicles by the vehicle manufacturer. Connected Car Plug-in connectivity operates through a separate device that is plugged into a vehicle’s on-board diagnostics (OBD-II) port by the customer.
How does the built-in Wi-Fi hotspot work?
Your vehicle’s Wi-Fi hotspot works just like your home’s Wi-Fi network. It has a default network name and password. Only people who know the password will be able to connect.
A Bell data plan is required to activate the hotspot. Once activated, you can connect to your Wi-Fi hotspot on Canada’s best national network.
How do I activate Bell Connected Car Built-in connectivity?
First, you will need to sign up for the free trial, which will give you up to 3 GB of complimentary data for use within 3 months of activation. Once the trial is over, you will need to subscribe to a Bell Connected Car Built-in data plan to continue using your vehicle’s Wi-Fi hotspot.
How do I sign up for the free trial?
Visit bell.ca/connectedcarbuiltin and select your vehicle to confirm compatibility. If compatible, click on Start your free trial and complete the registration steps. You can also sign up at a Bell store.
How do I continue using Connected Car Built-in connectivity after finishing my free trial?
Log in to MyVehicle to sign up for a Bell Connected Car plan.
What plans are available for Built-in connectivity?
See the plans available for Bell Connected Car Built-in.
Do I have to be a Bell Mobility customer to activate Connected Car Built-in connectivity?
No, you do not have to be an existing Bell Mobility customer to activate Connected Car Built-in connectivity. If you are a new customer, go to the MyVehicle portal and follow the prompts to purchase more data and sign-up for a Bell Connected Car Built-in prepaid plan.
How do I top up my Prepaid data plan if it’s been fully consumed?
Data top-ups are available through MyBell. Log in to MyBell, select your Bell Connected Car service, and click on Top up now under My prepaid account.
How do I change my vehicle’s Wi-Fi password?
Please see your car manufacturer’s website for details on how to change your vehicle’s Wi-Fi network name and password.
Can I use the Built-in connectivity Wi-Fi hotspot when travelling outside of Canada?
U.S. roaming is available with the Connect Everything plan and the Flex plan. See the rate plans and roaming fees.
Roaming is not available with Prepaid plans; however, you can use your data across Canada.
Note: you will only be charged for a maximum of 20 days roaming per Bell Connected Car within the same billing period.
How much will I be charged for roaming if I have a Bell Connected Car plan that shares data with my smartphone?
You will be charged $10/day* for roaming with Bell Connected Car Built-in. If your smartphone is connected to your vehicle’s Wi-Fi hotspot, your smartphone will not be charged for roaming separately.
If you wish to call or text using your smartphone while roaming, we recommend that you sign up for Roam Better or a Travel Pass.
* Valid each day until 11:59 p.m. ET.
Important: effective July 14, 2022, the rate will increase from $10 to $12 per day.
How do I turn off roaming for Bell Connected Car Built-in?
You can block roaming on your account by calling 1 800 667-0123 (or call *611 from any Bell mobile phone).
How do I speak to someone about my current service and rate plan options?
Call 1 800 667-0123 (or call *611 from any Bell mobile phone).