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What is Arlo Go?

LIMITED WARRANTY – BATTERY FOR BELL FIBRE EQUIPMENT

Limited Warranty. Bell Canada (including Bell Aliant, a division of Bell Canada) (“Bell”) warrants to you as the original purchaser (“Purchaser” or “you”) the battery purchased for the Fibre Equipment (“Original Battery”) for a period of 12 months from the date of purchase of the Original Battery from Bell (“Warranty Period”) when used in the Fibre Equipment (“Warranty”). “Fibre Equipment” means the Home Hub 3000 modem or UPS (uninterruptible power supply), as applicable, provided by Bell in connection with certain of your Bell services. If the Original Battery fails due to a defect during the Warranty Period, Bell will replace the Original Battery with a new or refurbished battery (“Replacement Battery”). Any warranty coverage that remains during the Warranty Period on the Original Battery (when replaced with a Replacement Battery under this Warranty) will apply to the Replacement Battery. No Replacement Battery has any new or separate warranty coverage. Bell reserves the right to limit the number of Replacement Batteries provided to Purchaser during the Warranty Period.

My Battery Isn’t Working. What Should I Do? Ontario and Québec residents please call Bell at 1 866 310 BELL (2355) and residents of the Atlantic provinces please call 1 866 342-7367, so that Bell can confirm that the Original Battery is within the Warranty Period and attempt to diagnose and correct the malfunction over the telephone. Be sure to keep your proof of purchase to establish the date of purchase of the Original Battery; otherwise Bell may have to estimate the date of purchase.

Limited Warranty Exclusions. This Warranty does not cover any Original Battery or Replacement Battery (each, a Battery) that is:

  • damaged due to: abuse, neglect, misuse, accident, theft, vandalism, force majeure events (e.g. fire, flooding, infestation, freezing, power-surge), overcharging or alteration; improper or unauthorized repair, maintenance, installation, set-up or storage; or accessories, wiring or cabling;
  • merely discharged and can be recharged and returned to service;
  • in Fibre Equipment at a location other than a Bell service address or in a modem or device other than the Fibre Equipment; or
  • not owned by the Purchaser.

Exclusive Warranty. To the extent permitted by applicable law (which may vary province to province) and except where prohibited for Québec residents, this Warranty is exclusive and is in lieu of all other warranties, representations, guarantees, terms and conditions, express and/or implied, including merchantability and fitness for a particular purpose. In addition to the rights described in this Warranty, Purchaser may also have other legal rights (which may vary province to province).

Limitation of Liability. To the extent permitted by applicable law and except where prohibited for Quebec residents, Bell's total cumulative maximum liability for negligence, breach of contract, tort or any other claims or causes of action, including fundamental breach, in connection with any Battery or this Warranty is limited to payment, upon request, for actual and direct damages up to a maximum amount equal to the purchase price of the Original Battery, and all other damages, including without limitation indirect, special, consequential, incidental, economic, exemplary or punitive damages, are excluded. You may also be subject to other limitations and exclusions of liability, and obligations, as set out in any Bell terms of service that apply to you. These terms survive the expiry of the Warranty.

Severability; Assignment; Effective Date; Agreement. If any provision of this Warranty is unenforceable, all remaining provisions of this Warranty remain in full force and effect. This Warranty is not assignable by Purchaser. Original Warranty applies only to batteries purchased on or after April 23, 2017 until amended or superceded by Bell. You accept the terms of this Warranty on the earlier of the date you receive a copy or use the Original Battery. If you do not agree with the terms of this Warranty, you have 30 days from the date of your original purchase to return the Original Battery to Bell, unused, for a refund.

More Information. For more information, Ontario and Québec residents should visit www.bell.ca/battery or call Bell at 1 866 310 BELL (2355). Atlantic residents please visit www.bellaliant.ca/battery or call 1 866 342 7367.

Recycling instructions
Bell supports provincial battery recycling programs by remitting Environmental Handling Fees for designated products. For more information about the designated battery types and recycling depot locations, please visit the Call2recycle web-site http://www.call2recycle.ca/.

April 23, 2017
Corporate Secretary’s Office of Bell Canada, Bell Satellite TV (Bell ExpressVu), Bell Mobility,
Bell Media and Bell Aliant. 1 carrefour Alexander-Graham-Bell, Building A-7, Verdun, Québec, H3E 3B3

What is Arlo Go?
How do I purchase and set up the Arlo Go camera?
What is the average battery life for the Arlo Go?
What is the average data usage for the Arlo Go?
How can I optimize my battery life and data usage?
  • Use the “Optimized” or “Best Battery Life” video setting
    If you change your Arlo Go’s power management settings to Optimized or Best Battery Life, you will use less data and conserve battery life by reducing your video resolution.
  • Ensure you place your Arlo Go camera in a location with optimal signal strength
    If your Arlo Go camera has poor mobile signal strength, it might be unable to upload videos to the Arlo cloud on the first attempt. Each additional attempt to upload to the cloud will consume more data.
  • Consider setting your video recording length to less than 30 seconds
    If you set your Arlo Go camera’s video recording length to less than 30 seconds, you can control the amount of data transmitted and the battery usage per recording. Any movement after 30 seconds will not be recorded under this setting, conserving data and battery usage.
  • Limit live streaming to only necessary moments
    Be mindful of how often and how long you access the Arlo app and live-stream video. Live-streaming video will use data, just the same as triggered event recordings. Additionally, accessing the Arlo app to view your camera status will use a small amount of data.

How can I manage notifications and alerts from my Arlo Go camera?
What are modes?
Need more help?
What is Arlo Go?
Arlo Go is Canada’s first security camera with the capability to connect to a mobile network. It has a long-lasting battery and seven days of free cloud storage. Arlo Go is 100% wireless.


How do I purchase and set up the Arlo Go camera?

Online

You can purchase and activate Bell Connected Car Plug-in online. Build your plan now.

In store

  1. Visit a Bell store to purchase an Arlo Go camera and a compatible rate plan.
  2. Insert the Bell SIM card into the Arlo Go camera (if your Bell Sales Representative has not already done so).
  3. Download the Arlo Go app and then follow the detailed Quick Start Guide (PDF 2.22 MB) to complete the setup.

Note: You do not have to be an existing Bell Mobility customer to activate Bell Connected Car Plug-in.


What is the average battery life for the Arlo Go?
The Arlo Go camera can last up to three months while using the “Optimized” or “Best Battery Life” video settings, which conserve battery life by reducing video resolution.


What is the average data usage for the Arlo Go?
Average data usage is 850 MB per month, assuming that your camera records for approximately five minutes per day and you are using the “Optimized” or “Best Battery Life” video settings.


How can I optimize my battery life and data usage?
  • Use the “Optimized” or “Best Battery Life” video setting
    If you change your Arlo Go’s power management settings to Optimized or Best Battery Life, you will use less data and conserve battery life by reducing your video resolution.
  • Ensure you place your Arlo Go camera in a location with optimal signal strength
    If your Arlo Go camera has poor mobile signal strength, it might be unable to upload videos to the Arlo cloud on the first attempt. Each additional attempt to upload to the cloud will consume more data.
  • Consider setting your video recording length to less than 30 seconds
    If you set your Arlo Go camera’s video recording length to less than 30 seconds, you can control the amount of data transmitted and the battery usage per recording. Any movement after 30 seconds will not be recorded under this setting, conserving data and battery usage.
  • Limit live streaming to only necessary moments
    Be mindful of how often and how long you access the Arlo app and live-stream video. Live-streaming video will use data, just the same as triggered event recordings. Additionally, accessing the Arlo app to view your camera status will use a small amount of data.


How can I manage notifications and alerts from my Arlo Go camera?
With Arlo Go cameras, you can choose to receive email alerts and push notifications to your smartphone when motion or sound is detected on each camera in your system (up to five cameras). To help manage the type and quantity of notifications you receive, edit the modes and rules for your Arlo Go camera within the Arlo app.


What are modes?

Modes allow your Arlo Go cameras to respond differently at specific times. Modes include:

  • Armed: All cameras are set to trigger on motion. Cameras record video for 10 seconds by default, and you receive email alerts and push notifications whenever cameras are triggered.
  • Schedule: Schedule mode allows your Arlo Go system to enter a mode or modes at the same time every week.
  • Disarmed: Cameras do not trigger on sound or motion. No videos are recorded, and you receive no notifications.

If you choose to create your own modes, you can do so by creating a rule or rules that tell your cameras what to do while that mode is active. You can also choose to edit an existing mode.


Need more help?
For more help and information, please contact the manufacturer at 1 833 290-9488.


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