To unlock an Alcatel device:
- Insert a non-Bell SIM card into the device and turn it on.
- The message “Enter SIM ME lock NP” will appear. Enter the network lock code and press OK.
- The network lock code may be 16, 10 or eight digits long. If the first digits are all zeros, ignore them and enter the remaining digits.
- After five unsuccessful attempts to unlock the device, it will be permanently locked to the Bell network.