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How to reset the network settings on my TCL smartphone

Go to Mobility support

Step 1 of 7

Touch Settings.

Touch Settings.Touch Settings.

Step 2 of 7

Scroll to and touch System.

Scroll to and touch System.Scroll to and touch System.

Step 3 of 7

Touch Reset.

Touch Reset options.Touch Reset options.

Step 4 of 7

Touch Network settings reset.

Touch Factory data reset.Touch Factory data reset.

Step 5 of 7

Touch Reset settings.

Read the warning, then scroll to and touch Reset phone.Read the warning, then scroll to and touch Reset phone.

Step 6 of 7

Touch Reset settings again.

Touch Erase everything.Touch Erase everything.

Step 7 of 7

Your network settings will now be reset.

The phone will reset and reboot.
  1. Touch Settings.
  2. Scroll to and touch System.
  3. Touch Reset.
  4. Touch Network settings reset.
  5. Touch Reset settings.
  6. Touch Reset settings again.
  7. Your network settings will now be reset.
Applicable to:
TCL 50 XE NXTPAPER 5G, 60 XE NXTPAPER 5G, 10L, 10 Pro, 20S, 20 Pro.