How to reset my Sony Xperia Z5 and/or disable Device Protection

Sony Xperia™ Z5 (Android)

Steps to follow: 8

Touch Apps.
Touch Settings.
Scroll to and touch Backup & reset.
Touch Factory data reset.
Scroll to and touch RESET PHONE.
If you have a lock enabled you may be prompted to unlock your phone during the reset process. E.g., if a PIN is set, enter your PIN and touch CONTINUE.
Touch ERASE EVERYTHING.
The phone will reboot.

1. Touch Apps.

2. Touch Settings.

3. Scroll to and touch Backup & reset.

4. Touch Factory data reset.

5. Scroll to and touch RESET PHONE.

6. If you have a lock enabled you may be prompted to unlock your phone during the reset process. E.g., if a PIN is set, enter your PIN and touch CONTINUE.

Bell Stores

Book an appointment

Mobility

Bundles

TV

Internet

Home phone

Smart Home

Promotions

Support overview

Billing & Accounts

Mobility

TV

Internet

Home phone

Smart Home

My services

My bills

My profile

Small business services

Medium & Large Business

Need help?

How to reset my Sony Xperia Z5 and/or disable Device Protection

Sony Xperia™ Z5 (Android)

1. Touch Apps.

2. Touch Settings.

3. Scroll to and touch Backup & reset.

4. Touch Factory data reset.

5. Scroll to and touch RESET PHONE.

6. If you have a lock enabled you may be prompted to unlock your phone during the reset process. E.g., if a PIN is set, enter your PIN and touch CONTINUE.

7. Touch ERASE EVERYTHING.

8. The phone will reboot.

Was this article useful?

Recently viewed articles

Need help?

How to reset my Sony Xperia Z5 and/or disable Device Protection

Sony Xperia™ Z5 (Android)

1. Touch Apps.

2. Touch Settings.

3. Scroll to and touch Backup & reset.

4. Touch Factory data reset.

5. Scroll to and touch RESET PHONE.

6. If you have a lock enabled you may be prompted to unlock your phone during the reset process. E.g., if a PIN is set, enter your PIN and touch CONTINUE.

7. Touch ERASE EVERYTHING.

8. The phone will reboot.

Was this article useful?

Related articles

Recently viewed articles