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How to reset my Sony Xperia Z5 and/or disable Device Protection

Sony Xperia™ Z5 (Android)

Steps to follow: 8
  • Touch Apps.
  • Touch Settings.
  • Scroll to and touch Backup & reset.
  • Touch Factory data reset.
  • Scroll to and touch RESET PHONE.
  • If you have a lock enabled you may be prompted to unlock your phone during the reset process. E.g., if a PIN is set, enter your PIN and touch CONTINUE.
  • Touch ERASE EVERYTHING.
  • The phone will reboot.

1. Touch Apps.

Illustration of this step

2. Touch Settings.

Illustration of this step

3. Scroll to and touch Backup & reset.

Illustration of this step

4. Touch Factory data reset.

Illustration of this step

5. Scroll to and touch RESET PHONE.

Illustration of this step

6. If you have a lock enabled you may be prompted to unlock your phone during the reset process. E.g., if a PIN is set, enter your PIN and touch CONTINUE.

Illustration of this step

7. Touch ERASE EVERYTHING.

Illustration of this step

8. The phone will reboot.

Illustration of this step

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