Step 1 of 10
Before resetting your phone, try to turn it off and then on again. This may fix some issues. If it wonʼt start, follow the steps below.
Step 2 of 10
Press and hold the Volume up and Power buttons until the Sonim logo appears, then release only the Power button whilst keeping Volume up button held.
Step 3 of 10
When you see the Android robot release the Volume up button, press and hold the Power button, then press the Volume up button.
Step 4 of 10
Scroll to wipe data/factory reset by pressing the Volume down button.
Step 5 of 10
Press the Power button.
Step 6 of 10
Scroll to Yes pressing the Volume down button.
Step 7 of 10
Press the Power button.
Step 8 of 10
The phone will now wipe all contents.
Step 9 of 10
Press the Power button.
Step 10 of 10
The phone will now reboot to the initial setup screen.
