How to reset my username with the MyBell app

MyBell app

Steps to follow: 6

Launch the MyBell app on your device.
Touch Forgot your username or password?
If you have forgotten your username, touch I forgot my username.
Note that if you change your username via the app, you will also need to use that new username to access your account online.
Enter your email address and touch Continue.
Enter the answer to the security question and touch Continue.
Note that you can select a different security question if necessary.
A confirmation email will be sent to the email address associated with the account. Touch Return to login page to go to the log in screen.

1. Launch the MyBell app on your device.

2. Touch Forgot your username or password?

3. If you have forgotten your username, touch I forgot my username.
Note that if you change your username via the app, you will also need to use that new username to access your account online.

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How to reset my username with the MyBell app

MyBell app

1. Launch the MyBell app on your device.

2. Touch Forgot your username or password?

3. If you have forgotten your username, touch I forgot my username.
Note that if you change your username via the app, you will also need to use that new username to access your account online.

4. Enter your email address and touch Continue.

5. Enter the answer to the security question and touch Continue.
Note that you can select a different security question if necessary.

6. A confirmation email will be sent to the email address associated with the account. Touch Return to login page to go to the log in screen.

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Need help?

How to reset my username with the MyBell app

MyBell app

1. Launch the MyBell app on your device.

2. Touch Forgot your username or password?

3. If you have forgotten your username, touch I forgot my username.Note that if you change your username via the app, you will also need to use that new username to access your account online.

4. Enter your email address and touch Continue.

5. Enter the answer to the security question and touch Continue.Note that you can select a different security question if necessary.

6. A confirmation email will be sent to the email address associated with the account. Touch Return to login page to go to the log in screen.

Was this article useful?

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3. If you have forgotten your username, touch I forgot my username.
Note that if you change your username via the app, you will also need to use that new username to access your account online.

5. Enter the answer to the security question and touch Continue.
Note that you can select a different security question if necessary.