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My Bell app: How to edit or delete pre-authorized payments

Go to Billing & Accounts support

Step 1 of 12

Launch the MyBell app on your device.

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Edit my pre-authorized payments now

Step 2 of 12

If youʼre connected to the Bell Mobility network you will be logged in automatically to your Mobility services. If you do not see your other services you will have to log in using your MyBell username and password. Touch the silhouette icon on the top right and select Log in to bring up the login screen.

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Edit my pre-authorized payments now

Step 3 of 12

Touch Services at the bottom of the screen.

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Edit my pre-authorized payments now

Step 4 of 12

Touch View bill.

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Edit my pre-authorized payments now

Step 5 of 12

Below your balance information, you will see your pre-authorized payment details. Touch Manage.

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Edit my pre-authorized payments now

Step 6 of 12

Select Change bank information.

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Edit my pre-authorized payments now

Step 7 of 12

Edit any of the bank account details, then touch Review my payment details.

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Edit my pre-authorized payments now

Step 8 of 12

Review the bank account details and touch Submit pre-authorization info.

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Edit my pre-authorized payments now

Step 9 of 12

Read the terms and conditions, then touch I agree.

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Edit my pre-authorized payments now

Step 10 of 12

Preauthorized payment details have been changed on this account.

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Edit my pre-authorized payments now

Step 11 of 12

To cancel existing pre-authorized payments, touch Cancel pre-authorized payments and then touch OK . Note: if you cancel, one final payment will still be charged through this method of payment.

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Edit my pre-authorized payments now

Step 12 of 12

Preauthorized payments have been cancelled.

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Edit my pre-authorized payments now

  1. Launch the MyBell app on your device.
  2. If youʼre connected to the Bell Mobility network you will be logged in automatically to your Mobility services. If you do not see your other services you will have to log in using your MyBell username and password. Touch the silhouette icon on the top right and select Log in to bring up the login screen.
  3. Touch Services at the bottom of the screen.
  4. Touch View bill.
  5. Below your balance information, you will see your pre-authorized payment details. Touch Manage.
  6. Select Change bank information.
  7. Edit any of the bank account details, then touch Review my payment details.
  8. Review the bank account details and touch Submit pre-authorization info.
  9. Read the terms and conditions, then touch I agree.
  10. Preauthorized payment details have been changed on this account.
  11. To cancel existing pre-authorized payments, touch Cancel pre-authorized payments and then touch OK . Note: if you cancel, one final payment will still be charged through this method of payment.
  12. Preauthorized payments have been cancelled.