- Remove your Turbo Stick and insert it into a different port on your computer (USB, Express card). Ensure your Turbo Stick is inserted completely. You should see the LED on the Turbo Stick light up or flash.
The Mobile Connect screen will display “initializing...Please wait”. Once complete, you’ll see that the “Bell High-speed Network” is available.
If you still see “No Device Found”, remove the Turbo Stick, close Mobile Connect and restart your computer. Once restarted, re-launch Mobile Connect, and then re-insert your Turbo Stick.
If the problem persists, please contact us.