Most phones, smartphones, smartwatches, tablets and Turbo Sticks are eligible for Smart/Phone Care. You must enroll in Smart/Phone Care in store, either when you activate your device or within 30 days of your activation date. If you purchased your new device online within the last 30 days and wish to enroll in the program, please visit your nearest Bell store.
If you don’t enroll at the time you purchase your device, you must bring your device with you to the store to enroll. We’ll verify that your service and account status are active and inspect your device, since damaged or defective devices are not eligible for the plan.
After you enroll, you must make or receive a phone call from the covered phone or smartphone and in the case of tablets and Turbo Sticks, use a minimum of 1 kilobyte of data, in order to complete your enrollment and for coverage to take effect.
Smart/Phone Care plans are month-to-month plans that you can cancel at any time without termination fees.
To see if you’re enrolled in Smart/Phone Care and which plan you have, log in to MyBell.