Skip to main content
Personal
Small Business
Medium & Large Business
Bell email
Bell Stores

Bell Stores

Filter store by
Find stores
  • Find a store
  • Book an appointment
ON
FR
Mobility
Home
  • Stores
    • Bell Stores

    • Book an appointment

  • Shop Shop
    • Mobility
        • Why Bell
        • Our network
        • Devices
        • Bring your own device
        • Plans
        • Prepaid
        • Accessories
        • Connected things
        • Promotions
        • Travel
    • Bundles
        • Popular bundles
        • Build your own
        • Promotions
    • TV
      • Fibe TV

        • Why Bell
        • Programming
        • Hardware
        • Fibe TV app
        • 4K
        • Promotions
      • Alt TV

        • Why Bell
        • Hardware
      • Bell Satellite TV

        • Why Bell
        • Programming
        • Hardware
      • What's on

        • Live
        • On demand
        • Premium entertainment
        • Crave
        • Free previews
    • Internet
        • Why Bell
        • Packages
        • Wi-Fi
        • Fibre
        • Features
        • Promotions
    • Home phone
        • Packages
        • Long distance
        • Features
    • Smart Home
      • Smart Home

        • Why Bell
        • Packages
        • Devices
      • Medical Alert

        • Medical Alert service
    • Promotions
    • Mobility

      • Why Bell
      • Our network
      • Devices
      • Bring your own device
      • Plans
      • Prepaid
      • Accessories
      • Connected things
      • Promotions
      • Travel
    • Bundles

      • Popular bundles
      • Build your own
      • Promotions
    • TV

      • Fibe TV
        • Why Bell
        • Programming
        • Hardware
        • Fibe TV app
        • 4K
        • Promotions
      • Alt TV
        • Why Bell
        • Hardware
      • Bell Satellite TV
        • Why Bell
        • Programming
        • Hardware
        • Live
        • On demand
        • Premium entertainment
        • Crave
        • Free previews
    • Internet

      • Why Bell
      • Packages
      • Wi-Fi
      • Fibre
      • Features
      • Promotions
    • Home phone

      • Packages
      • Long distance
      • Features
    • Smart Home

      • Smart Home
        • Why Bell
        • Packages
        • Devices
      • Medical Alert
        • Medical Alert service
    • Promotions

  • Support Support
    • Support overview
    • Billing & Accounts
        • MyBell support
        • Billing
        • Sales & refund policy
        • Security and privacy
        • Glossary
    • Mobility
        • Overview
        • Using my device
        • Rate plans, add-ons and entertainment
        • Network, coverage and travel
        • Repairs & warranties
        • Self-serve options
    • TV
      • Fibe TV

        • Overview
        • Receivers & remotes
        • Channels and programming
        • Pay-per-view
        • Self-serve options
      • Alt TV

        • Overview
        • Devices
        • Self-serve options
      • Bell Satellite TV

        • Overview
        • Receivers & remotes
        • Channels and programming
        • Pay-per-view and On Demand
        • Self-serve options
    • Internet
        • Overview
        • Modem and Wi-Fi
        • Bell email
        • Internet security
        • Internet usage
        • Troubleshooting tools
    • Home phone
        • Overview
        • Phone line
        • Long distance and calling cards
        • Calling features
        • Self-serve options
    • Smart Home
    • Support overview

    • Billing & Accounts

        • MyBell support
        • Billing
        • Sales & refund policy
        • Security and privacy
        • Glossary
    • Mobility

      • Bell Mobility
        • Overview
        • Using my device
        • Rate plans, add-ons and entertainment
        • Network, coverage and travel
        • Repairs & warranties
        • Self-serve options
    • TV

      • Fibe TV
        • Overview
        • Receivers & remotes
        • Channels and programming
        • Pay-per-view
        • Self-serve options
      • Alt TV
        • Overview
        • Devices
        • Self-serve options
      • Bell Satellite TV
        • Overview
        • Receivers & remotes
        • Channels and programming
        • Pay-per-view and On Demand
        • Self-serve options
    • Internet

      • Overview
      • Modem and Wi-Fi
      • Bell email
      • Internet security
      • Internet usage
      • Troubleshooting tools
    • Home phone

      • Overview
      • Phone line
      • Long distance and calling cards
      • Calling features
      • Self-serve options
    • Smart Home

  • MyBell MyBell
    • My services
    • My bills
    • My profile
    • My services

    • My bills

    • My profile

  • Business
    • Small business services

    • Medium & Large Business

  • Log in / Register
  • 0 Cart
  • Bell email
  • FR
Home
Search bell.ca
Shopping cart 0
Your shopping cart is empty
Dictate your search

Mobility

  • Overview
  • Using my device
  • Rate plans, add-ons and entertainment
  • Network, coverage and travel
  • Repairs & warranties
  • Self-serve options
change selected close

Your current region: Ontario

Change region
change selected close
Your current region: Ontario (change)
Select a region:

Need help?

  • Call us at 1 800 667-0123
  • Other ways to contact us

How to bring my mobile number to Bell

I would like to find out more about keeping my number.

Bring your number over to Bell in 3 easy steps.

1. Check to see if your number is eligible for transfer.

Most active numbers in urban and surrounding areas are transferable except the following;

  • Pager numbers
  • toll-free numbers
  • special * or # numbers

To check to see if your number is transferable:

  • Ask a sales representative at any Bell store
  • Call us at 1 800 667-0123

Remember: Only active numbers can be transferred, so don't cancel your current service. We will take care of cancelling your service with your old service provider when the transfer is complete.

2. Select your new Bell mobile phone or smartphone, price plan and features.

Phones, smartphones, price plans and features are not transferable. When you choose to transfer your number to Bell, you also get to choose one of our leading-edge phones with cool features like mobile TV, music, text messaging, email and more. You will also select a new plan along with useful add-on features that let you make the most of your new phone.

  • See our selection of leading-edge phones and smartphones
  • Check out our price plans
  • Check out our fun add-on features
3. To bring your wireless number to Bell, here's what you'll need to have on hand
  1. Your current phone and/or most recent monthly bill from your current service provider.
  2. We will also need at least one of the following pieces of information about your current account:
    • Account number
    • Phone ESN (Electronic Serial Number) or MEID (Mobile Equipment Identifier)
    • Account password or PIN

While your number is being transferred, your previous service will continue to work, although there may be a short period of downtime while the actual transfer is taking place. We will contact you if there are any problems with your number transfer.

Note: for security purposes, your current wireless service provider may send you a text message during the number transfer process asking you to authorize the transfer of your phone number to Bell Mobility.

If you did not receive a text message, please check your email or contact your wireless provider.

Telus/ Koodoo: 1 866 553-2273
Xplore 1 866 295-0929
Rogers: 1 877 327-8503
Fido: 1 866 405-8694
Chatr: 1 800 485-9745

Remember:

  • Check your voicemail and other services one last time before the number transfer as you will no longer have access to these services from your previous plan.
  • You are responsible for any fees or charges that apply once your service is cancelled with your current provider. These may include contractual obligations, outstanding balances, etc.
  • If any other services are connected to your phone number, such as the Internet and alarm systems, they may be impacted by transferring your number. Be sure to contact the company providing these services to ensure that there is no disruption in service as a result of the transfer.

Was this article useful?

In our ongoing efforts to improve our support section, your opinion is invaluable. Please let us know what we did well or what we can improve about this article.

If you require assistance, please Contact us

250  characters left.

Submit
 

Related articles

Recently viewed articles

Back to top  
Contact us
Find a store

Search

  • Site map
  • Jobs@Bell
  • Customer commitment
  • Register for MyBell
  • About Bell
  • Get Email updates
    Satellite TV and Mobility services
  • BellMedia.ca
  • Accessibility centre

    Privacy Security Legal & regulatory Your rights as a wireless customer The Internet Code Jobs@Bell

    © Bell Canada, 2021. All rights reserved.

    • Follow@Bell

      Follow@Bell_LetsTalk

    © Bell Canada, 2021. All rights reserved.

    Email to a friend

    Where to find my account number?

    One Bill

    Mobility Bill

    One_Bill_EN
    Mob_Bill_EN

    Select a TV service

    • Fibe TV
    • Fibe Alt TV
    • Satellite TV