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Getting started with Bell Mobility

Enjoy Canada’s best national network

Discover how to get the most out of your new device and services.

Register or log in to MyBell

View your account and billing details, make changes and update your plan and features.

SIM card support

Learn how to set up a SIM card, eSIM or Dual SIM.

Prepaid accounts

Activate your prepaid phone and learn about top-up options and how to manage your service.

Number transfer

To finish transferring your phone number from another provider to Bell, please visit or call us at 1 866 412-7048. You’ll need your phone number, SIM card and account number from your previous provider.


Trade in your old device and get a minimum $100 credit.

Smart/Phone Care

Get additional coverage and peace of mind, knowing that you don’t have to pay the full replacement value of your device.


Choose from voice, text messaging and data add-ons for U.S. and international travel.

Get the most out of your new device

Visit the support page for your device, where you’ll find step-by-step tutorials, user guides, troubleshooting tips and more.


Get support for your device

More helpful information

Shipping tracker

If you haven’t received your order, you can track its status using the order or tracking number sent to you by email.

Device Return Option

Learn more about Device Return Option, if you selected it when you ordered your new device.

Billing support

Get answers to questions about your account, billing or payments.

Repairs and warranties

Get help with troubleshooting, repairs and warranty claims for your device.