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How to reset my Doro 824C and/or disable Device Protection

Go to Mobility support

Step 1 of 13

To switch to the Android home screen, press and hold the Power button.

To switch to the Android home screen, press and hold the Power button.To switch to the Android home screen, press and hold the Power button.To switch to the Android home screen, press and hold the Power button.To switch to the Android home screen, press and hold the Power button.

Step 2 of 13

Scroll to Exit Voice Mode.

Scroll to Exit Voice Mode.Scroll to Exit Voice Mode.Scroll to Exit Voice Mode.Scroll to Exit Voice Mode.

Step 3 of 13

Touch OK.

Touch OK.Touch OK.Touch OK.

Step 4 of 13

Remove the cover from the front of the Doro 824C.

Remove the cover from the front of the Doro 824C.

Step 5 of 13

Touch Menu.

Touch Menu.Touch Menu.Touch Menu.

Step 6 of 13

Touch Settings.

Touch Settings.Touch Settings.Touch Settings.

Step 7 of 13

Touch Advanced settings.

Touch Advanced settings.Touch Advanced settings.Touch Advanced settings.

Step 8 of 13

Scroll to and touch Backup & reset.

Scroll to and touch Backup & reset.Scroll to and touch Backup & reset.Scroll to and touch Backup & reset.

Step 9 of 13

Touch Factory data reset.

Touch Factory data reset.Touch Factory data reset.Touch Factory data reset.

Step 10 of 13

Touch RESET PHONE.

Touch RESET PHONE.Touch RESET PHONE.Touch RESET PHONE.

Step 11 of 13

Confirm your PIN, and touch >.

Confirm your PIN, and touch >.Confirm your PIN, and touch >.Confirm your PIN, and touch >.

Step 12 of 13

Touch ERASE EVERYTHING.

Touch ERASE EVERYTHING.Touch ERASE EVERYTHING.Touch ERASE EVERYTHING.

Step 13 of 13

The phone will reboot.

The phone will reboot.
  1. To switch to the Android home screen, press and hold the Power button.
  2. Scroll to Exit Voice Mode.
  3. Touch OK.
  4. Remove the cover from the front of the Doro 824C.
  5. Touch Menu.
  6. Touch Settings.
  7. Touch Advanced settings.
  8. Scroll to and touch Backup & reset.
  9. Touch Factory data reset.
  10. Touch RESET PHONE.
  11. Confirm your PIN, and touch >.
  12. Touch ERASE EVERYTHING.
  13. The phone will reboot.