How to erase and reset my BlackBerry smartphone to the factory settings
- Touch Apps.
- Scroll to and touch Settings.
- Scroll to and touch Backup & reset.
- Scroll to and touch Factory data reset.
- Read the warning. Touch RESET PHONE.
- If prompted, enter your device lock code (PIN, password, pattern, etc.) and touch Enter.
- Touch ERASE EVERYTHING.
- The phone will reset and reboot.
Applicable to:
KEYone, KEY2, KEY2 LE, Motion.