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Learning about and managing my Apple iPad

If your Apple iPad becomes unresponsive or doesn’t perform as expected, you can perform a hard reset to return it to the factory default state. If you donʼt have iTunes on your computer, youʼll need to download and install it.
Warning: A hard reset will delete your data, apps and settings.

You should perform a manual shut down of your iPad before starting this process to confirm that a factory reset is required. Some issues can be addressed by powering off and on your iPad.
  1. Ensure your iPad is powered off.
  2. Insert the USB cord, then hold the Menu button while connecting the iPad to iTunes.
  3. When prompted that iTunes has detected an iPad in recovery mode, click OK.
  4. Click Restore.
  5. Click Restore and Update.
  6. iTunes will begin to restore the setting to factory default on the iPad.
  7. Your iPad has been restored (reset) successfully.
  1. Touch Settings.
  2. Touch General.
  3. Touch iPad Storage.
  4. The memory status will be displayed.
To insert or remove the SIM card in your phone.
  1. Insert the SIM removal tool (included in the box the phone came in) into the small hole on the right edge of the iPad. Push to eject the SIM tray.
  2. Remove the SIM tray and insert the SIM card, with the metal contacts facing down in the tray.
  3. Please note the SIM card will only sit in the SIM tray one way.
  4. Re-insert the SIM tray and push until it clicks into place.
  1. Touch Settings.
  2. Scroll to and touch Phone.
  3. Your phone number will be displayed beside My Number.
With the Wi-Fi Assist feature, your iPad automatically switches to mobile data when Wi-Fi connectivity is poor. When this feature is on, your phone might use more mobile data than normal, and it will count towards the data usage in your plan.
  1. Touch Settings.
  2. Touch Cellular.
  3. Scroll to and touch the Wi-Fi Assist slider to change the setting (e.g., from off to on).
  4. Wi-Fi Assist is now on.Touch the Wi-Fi Assist slider again to turn it off.
Applicable to:

All versions of: iPad Mini, iPad Air, iPad Pro.