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Mobility

How to change my Bell Mobility phone number

If you want to change your mobile phone number, for example, if you move or if you’d like a special number similar to your home number, you can do so by contacting us or visiting a Bell Mobility authorized dealer.

If you want to keep your phone number from another wireless service provider, please follow the steps to bring your number to Bell.

Due to recent updates, mobile number changes via MyBell are unavailable until further notice.

Service charges

There’s a one-time mobile number change fee of $50 for changing your mobile phone number. For a special number, the one-time mobile number change fee is also $50, which includes the special number search and the number change. The $50 mobile number change fee will appear on your monthly bill. There’s no charge to change your Prepaid phone number.

Notes:
  • Only the owner, an authorized contact or a person whose name appears on the account can request a number change.
  • Unfortunately, we can’t provide a recorded greeting notifying callers that the number has changed.
  • If you are currently enrolled in a university or college and have a valid student ID, you are entitled to two free number changes per year.
  • All fees are subject to change.