Apple offers troubleshooting articles to resolve many issues, including iMessage. Visit their iMessage troubleshooting for support.International text messaging troubleshooting
If you’re having trouble sending or receiving text messages while travelling, check the following:
- Confirm that the issue didn’t occur prior to travel.
- Enable mobile data on your phone or connect it to Wi-Fi. It is common for iPhones and many messaging apps to send messages using data instead of simply as text.
- Use the correct international dialling patterns based on what network you’re using:
- Check that Bell has an agreement with the international phone company. See a list of supported carriers.
Note: If these steps haven’t solved the problem, please contact us for assistance. We’ll need four examples, within the last 48 hours, from two different numbers including the date, time, number dialled and the other users’ carriers.