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How to reduce data charges on my smartphone when travelling out of the country

LIMITED WARRANTY – BATTERY FOR BELL FIBRE EQUIPMENT

Limited Warranty. Bell Canada (including Bell Aliant, a division of Bell Canada) (“Bell”) warrants to you as the original purchaser (“Purchaser” or “you”) the battery purchased for the Fibre Equipment (“Original Battery”) for a period of 12 months from the date of purchase of the Original Battery from Bell (“Warranty Period”) when used in the Fibre Equipment (“Warranty”). “Fibre Equipment” means the Home Hub 3000 modem or UPS (uninterruptible power supply), as applicable, provided by Bell in connection with certain of your Bell services. If the Original Battery fails due to a defect during the Warranty Period, Bell will replace the Original Battery with a new or refurbished battery (“Replacement Battery”). Any warranty coverage that remains during the Warranty Period on the Original Battery (when replaced with a Replacement Battery under this Warranty) will apply to the Replacement Battery. No Replacement Battery has any new or separate warranty coverage. Bell reserves the right to limit the number of Replacement Batteries provided to Purchaser during the Warranty Period.

My Battery Isn’t Working. What Should I Do? Ontario and Québec residents please call Bell at 1 866 310 BELL (2355) and residents of the Atlantic provinces please call 1 866 342-7367, so that Bell can confirm that the Original Battery is within the Warranty Period and attempt to diagnose and correct the malfunction over the telephone. Be sure to keep your proof of purchase to establish the date of purchase of the Original Battery; otherwise Bell may have to estimate the date of purchase.

Limited Warranty Exclusions. This Warranty does not cover any Original Battery or Replacement Battery (each, a Battery) that is:

  • damaged due to: abuse, neglect, misuse, accident, theft, vandalism, force majeure events (e.g. fire, flooding, infestation, freezing, power-surge), overcharging or alteration; improper or unauthorized repair, maintenance, installation, set-up or storage; or accessories, wiring or cabling;
  • merely discharged and can be recharged and returned to service;
  • in Fibre Equipment at a location other than a Bell service address or in a modem or device other than the Fibre Equipment; or
  • not owned by the Purchaser.

Exclusive Warranty. To the extent permitted by applicable law (which may vary province to province) and except where prohibited for Québec residents, this Warranty is exclusive and is in lieu of all other warranties, representations, guarantees, terms and conditions, express and/or implied, including merchantability and fitness for a particular purpose. In addition to the rights described in this Warranty, Purchaser may also have other legal rights (which may vary province to province).

Limitation of Liability. To the extent permitted by applicable law and except where prohibited for Quebec residents, Bell's total cumulative maximum liability for negligence, breach of contract, tort or any other claims or causes of action, including fundamental breach, in connection with any Battery or this Warranty is limited to payment, upon request, for actual and direct damages up to a maximum amount equal to the purchase price of the Original Battery, and all other damages, including without limitation indirect, special, consequential, incidental, economic, exemplary or punitive damages, are excluded. You may also be subject to other limitations and exclusions of liability, and obligations, as set out in any Bell terms of service that apply to you. These terms survive the expiry of the Warranty.

Severability; Assignment; Effective Date; Agreement. If any provision of this Warranty is unenforceable, all remaining provisions of this Warranty remain in full force and effect. This Warranty is not assignable by Purchaser. Original Warranty applies only to batteries purchased on or after April 23, 2017 until amended or superceded by Bell. You accept the terms of this Warranty on the earlier of the date you receive a copy or use the Original Battery. If you do not agree with the terms of this Warranty, you have 30 days from the date of your original purchase to return the Original Battery to Bell, unused, for a refund.

More Information. For more information, Ontario and Québec residents should visit www.bell.ca/battery or call Bell at 1 866 310 BELL (2355). Atlantic residents please visit www.bellaliant.ca/battery or call 1 866 342 7367.

Recycling instructions
Bell supports provincial battery recycling programs by remitting Environmental Handling Fees for designated products. For more information about the designated battery types and recycling depot locations, please visit the Call2recycle web-site http://www.call2recycle.ca/.

April 23, 2017
Corporate Secretary’s Office of Bell Canada, Bell Satellite TV (Bell ExpressVu), Bell Mobility,
Bell Media and Bell Aliant. 1 carrefour Alexander-Graham-Bell, Building A-7, Verdun, Québec, H3E 3B3

Can I use data service when travelling out of the country?

You can use data services when travelling; however, data usage is not included in your plan while roaming. When you are outside of Canada, you will incur data roaming charges when you use services such as email, Visual Voicemail, web browsing, app downloads, Advanced Messaging and other messaging apps.

When you are outside of the Bell network:

  • Your smartphone will display an operator name other than “Bell”
  • You will receive a text message welcoming you abroad

See if your smartphone will work in your travel destination

Tips to reduce data charges on your iPhone
Tips to reduce data charges on your smartphone
Can I use data service when travelling out of the country?

You can use data services when travelling; however, data usage is not included in your plan while roaming. When you are outside of Canada, you will incur data roaming charges when you use services such as email, Visual Voicemail, web browsing, app downloads, Advanced Messaging and other messaging apps.

When you are outside of the Bell network:

  • Your smartphone will display an operator name other than “Bell”
  • You will receive a text message welcoming you abroad

See if your smartphone will work in your travel destination


Tips to reduce data charges on your iPhone

Turn off data roaming

You can avoid data roaming charges on your Apple iPhone by disabling the function altogether and using Wi-Fi instead. To turn off data roaming, select Settings > Cellular > and move the Data Roaming slider to off.

When this setting is turned OFF, you will no longer have access to data services (email, web browsing, App Store, etc.) over a mobile network and data roaming charges will not be incurred. This does not affect text or voice usage.

Please note that Visual Voicemail will not work. You can access voice messages by holding the “1” key on your iPhone and entering your voicemail password. Regular voice roaming charges will apply.

Use Wi-Fi instead of mobile data

To avoid data roaming charges, use Wi-Fi for email, web browsing and other data services. Please note that Wi-Fi may not always work as a substitute for data roaming. Your iPhone may switch to a mobile network if the Wi-Fi signal is weak or if you leave the Wi-Fi coverage area, thus incurring data roaming charges. Ensure data roaming is disabled if you want to use Wi-Fi only.

Turn off the ability to fetch data

To help control the flow of data to your iPhone, you can disable the phone’s ability to fetch new data.

To do this, select Settings > Mail, Contacts, Calendars > Fetch New Data. Under Push, select OFF. Under Fetch, select Manually.

With these settings, you will have to manually check email and sync contacts and calendars. Data will no longer be pushed to your iPhone automatically.

Data roaming charges will apply when you choose to manually check email or sync contacts and calendars over a mobile network.

Other tips

To further improve your roaming experience, you should:

  • Make sure your device is in “automatic carrier” mode. On your iPhone, select Settings > Carrier and select Automatic if it’s not already checked. The iPhone will automatically search for and connect to one of our partner networks (this can take up to 5 minutes).
  • Make sure you're using iMessage over Wi-Fi. Otherwise, roaming charges for data or text messaging will apply.
  • Install the latest iOS operating system before you leave.
  • Learn about our travel bundles to save on roaming costs.


Tips to reduce data charges on your smartphone
  • Turn off data roaming and use Wi-Fi instead of mobile data for email, web browsing and other data services. This does not affect text or voice usage. Please note that Wi-Fi may not always work as a substitute for data roaming. Your smartphone may switch to a mobile network if the Wi-Fi signal is weak or if you leave the Wi-Fi coverage area, thus incurring data roaming charges. Ensure data roaming is disabled if you want to use Wi-Fi only.
    • Note: Advanced Messaging requires a mobile data connection and will not work over Wi-Fi.
  • Learn about our travel bundles to save on roaming costs.

For more information about changing the data and Wi-Fi settings on your smartphone, please consult your user guide. You can download user guides in our smartphone support section.


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