Effective November 1, 2020, Bell will no longer offer BlackBerry Visual Voicemail, as the manufacturer will be ending support for the service.
Are there other similar services available?
If you require a similar service, the following alternative is available at an additional cost:
Voicemail to Text – delivers voicemail messages transcribed as text, sent via SMS message. Standard SMS rates apply.
What will happen to my existing voicemail greeting, password or voicemails?
There will be no impact to your existing voicemail greeting, password or any voicemails received within your regular voicemail retention period. If you want to save any old or important voicemails on a BlackBerry device, here are the instructions.
For BlackBerry 10:
1. In the BlackBerry Hub or the Phone app, touch and hold a voicemail message.
2. Touch Save As.
3. Select the location and touch Save.
For BlackBerry 7 or older:
1. In the Visual Voicemail app, touch and hold a voicemail message.
2. Touch Save As.
3. Select the location and touch Save.
