How can I improve my Internet speed?
Your Internet speeds depend on the Bell Internet package that you have. Packages with greater download and upload speeds provide faster Internet performance.
However, there are a number of measures you can take to improve Internet and Wi-Fi speeds on your current package. Below, you’ll find helpful tips on optimizing your speeds.
Troubleshooting Internet speeds
It is helpful to conduct a few tests to narrow down what is causing the slow Internet speeds.
- Try out different websites, apps or games
Certain websites, apps or games may be slower than others. If you’re experiencing slow speeds, try out some other websites or apps to see if the issue persists or if it is isolated to one source. If only one particular website or app is slow, it likely means that it is experiencing issues on its end, but your Wi-Fi connection or Internet speed is fine.
- Try other devices
Check your other wireless devices to see if they are also experiencing slow speeds. If not, the issue may be with the wireless device you’re using, not your Wi-Fi connection or Internet speed.
- Test your speeds
Test the speed of your Internet connection with our online tool. If your speeds are slower than expected, you can try to optimize your Wi-Fi speeds using the tips below. Please keep in mind that Internet speeds vary depending on the type of device and the type of connection: a Wi-Fi connection will always be slower than with a wired (Ethernet) connection.
Suggestions to improve your speeds immediately
By implementing the suggestions below, you may notice an improvement to your speeds right away.
- Restart your device
Sometimes slow speeds can arise when wireless devices have been connected to the Wi-Fi network for a long time. Try disconnecting your device from your Wi-Fi network and then reconnecting it, or you can try restarting your device to see if the issue persists.
- Move your device closer to the modem
Try moving your wireless device closer to your modem to get a stronger Wi-Fi connection. It is also important that there is a clear line of sight between the modem and the wireless device. Obstructions like walls can have a significant effect on your Wi-Fi connection.
- Reduce the number of devices connected to your Wi-Fi network
Your Wi-Fi connection is shared by all devices connected to your home network (e.g., laptops, wireless printers, smartphones). When more devices are connected, less speed is available for each device. Turn off or disconnect any wireless devices you’re not using and see if your speeds improve.
- Update your equipment and software
Keeping your equipment, software and browser updated with the latest versions helps enhance your Wi-Fi speeds. In addition, the hardware of your wireless device affects the speeds it can access, since newer laptops, smartphones and tablets come with the latest Wi-Fi technology capable of faster connections.
- Restart your modem
If your network is running slowly, try restarting your modem. To learn how, visit our Modem and Wi-Fi support page, select your modem and look under “Fix an issue” for the step-by-step tutorial. After restarting, your modem should optimize its network settings, providing you with improved Internet and Wi-Fi performance.
Long-term solutions to improve your Internet speeds
The suggestions below represent more permanent solutions to slow Internet speeds.
- Limit modem signal interference
There are steps you can take to minimize interference with the Wi-Fi signal.
- Keep at least 6 inches of space between the modem and other objects so that the signal is not blocked.
- Keep devices such as cordless phones, baby monitors, wireless speakers, microwave ovens and garage door openers away from your modem, as they can interfere with your Wi-Fi signal.
Ultimately, your Wi-Fi speed will be determined by the Bell Internet service you have. Learn more about the available Bell Internet packages.