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Why do I have a single network name (SSID)?

Bell's Whole Home Wi-Fi automatically merges your available Wi-Fi frequencies (2.4 GHz, 5 GHz and 6 GHz if applicable). This allows us to always get you the strongest signal and best speeds available, thanks to our cloud-based smart network that automatically optimizes as you move around your home. Your devices will switch between frequencies based on a series of factors, including the number of connected devices and the amount of bandwidth being used.

If you’ve manually split your SSIDs, downloading the Bell Wi-Fi app will merge them.

The Bell Wi-Fi app lets you control, manage and monitor your home Wi-Fi network from anywhere at any time. You can:

  • Manage your Wi-Fi network name and password
  • Share your Wi-Fi network with guests
  • See all the devices connected to your network
  • Check Wi-Fi signal strength throughout your network
  • Manage parental controls, such as temporarily blocking Internet access or setting recurring access schedules
  • Run speed tests on your device
  • Install Whole Home Wi-Fi pods