How to manage Wi-Fi networks on a Home Hub 2000 modem

Key features of your Wi-Fi network

The Home Hub 2000 is a premium modem and router that includes the latest Wi-Fi technology and features.

Wireless AC technology

The Home Hub 2000 supports the latest Wi-Fi standard, 802.11ac, so you can enjoy the fastest speeds and the best coverage. Because it also supports previous standards (802.11 a, b, g, n), nearly all Wi-Fi devices will be able to connect to your network.

Dual band

Your Home Hub 2000 modem can transmit its Wi-Fi signal on both the 2.4 GHz and the 5 GHz wireless bands. It can transmit both at the same time to optimize your Wi-Fi performance or you can choose to use one or the other.

The 2.4 GHz band gives you the longest Wi-Fi range. Since many wireless products (cordless phones, baby monitors) also use the 2.4 GHz frequency, your Wi-Fi network can pick up interference from these devices, causing slower speeds and possible disconnects.

The 5 GHz band is faster and less likely to become congested. Because it is absorbed more by obstructions such as walls and floors, it doesn’t have as long a range as the 2.5 GHz band, yet still more than enough range to cover the area of a typical home.

Guest Wi-Fi network

You can set up a guest Wi-Fi network for visitors to your home. The guest network only provides access to the Internet. Guests don’t have access to the other devices on your network and cannot change your network’s settings.

Edit your primary Wi-Fi network’s settings (basic)

To access the settings for your primary Wi-Fi network:

1. Open your web browser.
2. Enter bell.ca/homehub (or 192.168.2.1) in the address bar.
3. Enter your administrator password. Unless you have changed it, the default password is “admin”.
4. Click Log in.
5. Click on the Wi-Fi settings button.

On the Wi-Fi settings page, you can edit the following:

Turning on your Wi-Fi network

To turn your Wi-Fi network on, set the Primary Wi-Fi network near the top of the screen to the ON position.

Once your primary network is on, you can turn on or off individual bands (2.4 or 5 GHz). For best coverage, set both to the ON position.

Network name (SSID) and password

The network name (SSID) is used to identify (or name) your network. When connecting with a device, you will see this name in the list of available Wi-Fi networks. Once your network is selected, you will need to enter its password from the device.

A network name and password are already provided and you will find them on a sticker on the back of the modem. You can also create your own to more easily identify your network.

IMPORTANT: When changing the network name or password, existing Wi-Fi devices will no longer find your network. Each device will need to reconnect to your network using the new settings.

Keep a common network name (SSID) and password for both 2.4 and 5 GHz bands.

If you check this box (recommended), you’ll use a common network name (SSID) and password for both 2.4 GHz and 5 GHz. This allows the connecting device to choose the best network.

If you leave it unchecked, you’ll configure two unique network names (SSID) and passwords so that you can distinguish the two bands (2.4 GHz and 5 GHz) and decide which one to connect to.

Edit your primary Wi-Fi network’s settings (advanced)

When in the basic view, click the Advanced view button at the top of the screen to access the advanced settings for your primary Wi-Fi network.

In addition to the settings found in the basic view, you can now configure the following:

Network tab

• Broadcast SSID
  Displays your network name (SSID) so Wi-Fi devices can detect your network. If you turn it off, you will need to enter the network name manually on each device that wishes to connect to your Wi-Fi network.
• Security mode
  Choose the encryption type to use. Devices will need to use the same encryption type to connect to your Wi-Fi network.
• Transmit power
  You can set the power level of the antennas used to transmit the Wi-Fi signal. By default, it is set to 100% to ensure the best possible Wi-Fi coverage in your home.

General tab

• Interface type
  You can select one of the available 802.11 standards (b, g, n, ac). It is set to Auto by default so that the modem can choose which Wi-Fi standard is right for the device that is connecting to your network.
• Channel
  Setting the channel to the Auto mode allows the modem to automatically select the best available channel. When it detects too much interference with a channel it will move to another one (called channel hopping).
• Channel bandwidth
  If left in Auto, your modem may be able to use larger channel bandwidth based on your Wi-Fi environment, which may increase speeds for some devices.
• WMM
  Wi-Fi Multimedia (WMM) prioritizes traffic according to four access categories: voice, video, best effort and background. It is enabled by default.

For more details on the advanced settings of your Home Hub, click on the Need help? button when logged in to your modem.

Set up your guest Wi-Fi network

To turn on your guest Wi-Fi network:

1. Open your web browser.
2. Enter bell.ca/homehub (or 192.168.2.1) in the address bar.
3. Enter your administrator password. Unless you have changed it, the default password is “admin”.
4. Click Log in.
5. Set the Guest setting to the ON position.
   
   Note: if you cannot turn on the guest network, you must first turn on the 2.4 GHz primary network above it.

Your guests can now connect to your Wi-Fi network using the network name (SSID) and the password displayed on the home screen.

To edit your guest Wi-Fi network’s settings:

1. From your Home Hub’s home page, click the Wi-Fi settings button.
2. In the left menu, click Guest.
3. You can now edit the following settings:
   
   
   • Network name (SSID) and password
     The network name (SSID) is used to identify (or name) your Wi-Fi network. When connecting with a device, you will see this name in the list of available Wi-Fi networks. Once your network is selected, you will need to enter its password from the device.
     
     Note: The guest Wi-Fi uses the same network name for both the 2.4 and 5 GHz bands. Devices will connect to the proper band automatically.
     
     
   • Broadcast SSID
     Displays your network name (SSID) so Wi-Fi devices can detect your network. If you turn it off, you will need to enter the network name manually on each device that wishes to connect to your Wi-Fi network.
     
     
   • Security mode (advanced view only)
     Choose the encryption type to use. Devices will need to use the same encryption type to connect to your Wi-Fi network.

For more details on the advanced settings of your Home Hub, click on the Need help? button when logged in to your modem.