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How to reset my Home Hub 2000 modem to factory settings

Internet support

Step 1 of 3

Press and hold the Reset button on the side of the modem for at least 30 seconds.

Press and hold the Reset button on the side of the modem for at least 30 seconds.Press and hold the Reset button on the side of the modem for at least 30 seconds.Press and hold the Reset button on the side of the modem for at least 30 seconds.

Step 2 of 3

The Power light will flash red 5 times to indicate the process has started.

Wait until the WAN and INTERNET lights turn blue. Your modem is now connected to the Internet. If the problem persists, please contact us.Wait until the WAN and INTERNET lights turn blue. Your modem is now connected to the Internet. If the problem persists, please contact us.Wait until the WAN and INTERNET lights turn blue. Your modem is now connected to the Internet. If the problem persists, please contact us.

Step 3 of 3

Open a web browser and follow the online instructions.

Open a web browser and follow the online instructions.
  1. Press and hold the Reset button on the side of the modem for at least 30 seconds.
  2. The Power light will flash red 5 times to indicate the process has started.
  3. Open a web browser and follow the online instructions.