About 2.4, 5, and 6 GHz wireless bands

Your Bell modem can transmit a Wi-Fi signal at 2.4, 5 and 6 GHz frequencies. It can transmit all three frequencies at the same time to optimize your Wi-Fi performance or you can choose to use only one.

Recommendation:  set 2.4, 5 and 6 GHz to ON and let the connecting device (such as a laptop) automatically connect to the strongest signal.

2.4 GHz (applicable to Home Hub 2000, 3000, 4000, Giga Hub)

Advantages

• Superior reach (Wi-Fi distance).

  • The higher the frequency, the shorter the range. Therefore, 2.4 GHz has a longer Wi-Fi reach (distance) than 5 GHz. The reach of both 5 GHz and 2.4 GHz should be sufficient to cover the area of a typical home.

Disadvantage

• Greater chance of interference which will affect Wi-Fi performance.
  • Many wireless products (cordless phones, baby monitors, etc.) use 2.4 GHz and as a result you are more likely to pick up interference from these devices.
  • High interference can cause slow speeds when connected wirelessly and can also cause frequent disconnects.

5 GHz (applicable to Home Hub 2000, 3000, 4000, Giga Hub)

Advantages

• Less likely to become congested.
  • Less vulnerable to wireless interference 2.4 GHz.
• Faster speeds than 2.4 GHz.

Disadvantage

• Shorter Wi-Fi reach (distance), but that may not be an issue in a typical home.

6 GHz (applicable to Giga Hub)

Advantages

• Less vulnerable to congestion and offers a more stable connection.
• Faster speeds for downloading and uploading.

Disadvantages

• Shorter Wi-Fi reach (distance), but that may not be an issue in a typical home.
• Both your device and the modem/router need to support Wi-Fi 6E to use the 6 GHz band.

For more help, visit the modem support page.