How to stay connected during a power outage to your fibre-to-the-home phone service
Home Hub 3000 users: please visit How to stay connected during a power outage with your Home Hub 3000 for complete details on the battery backup.
What will the battery power during an outage?
A battery backup gives you over eight hours of home phone usage during power outages.
IMPORTANT: if the battery charge runs out, you will not have access to your home phone service, including 9-1-1 emergency services until the power is restored.
Home Hub 4000 users: please visit How to stay connected during a power outage with your Home Hub 4000 for details.