Transferring the balance from one prepaid card to another
To transfer the balance from one card to another, simply call 1 888 806-6609 and follow the voice prompts to select the card linking feature (menu option 1).
LIMITED WARRANTY – BATTERY FOR BELL FIBRE EQUIPMENT
Limited Warranty. Bell Canada (including Bell Aliant, a division of Bell Canada) (“Bell”) warrants to you as the original purchaser (“Purchaser” or “you”) the battery purchased for the Fibre Equipment (“Original Battery”) for a period of 12 months from the date of purchase of the Original Battery from Bell (“Warranty Period”) when used in the Fibre Equipment (“Warranty”). “Fibre Equipment” means the Home Hub 3000 modem or UPS (uninterruptible power supply), as applicable, provided by Bell in connection with certain of your Bell services. If the Original Battery fails due to a defect during the Warranty Period, Bell will replace the Original Battery with a new or refurbished battery (“Replacement Battery”). Any warranty coverage that remains during the Warranty Period on the Original Battery (when replaced with a Replacement Battery under this Warranty) will apply to the Replacement Battery. No Replacement Battery has any new or separate warranty coverage. Bell reserves the right to limit the number of Replacement Batteries provided to Purchaser during the Warranty Period.
My Battery Isn’t Working. What Should I Do? Ontario and Québec residents please call Bell at 1 866 310 BELL (2355) and residents of the Atlantic provinces please call 1 866 342-7367, so that Bell can confirm that the Original Battery is within the Warranty Period and attempt to diagnose and correct the malfunction over the telephone. Be sure to keep your proof of purchase to establish the date of purchase of the Original Battery; otherwise Bell may have to estimate the date of purchase.
Limited Warranty Exclusions. This Warranty does not cover any Original Battery or Replacement Battery (each, a Battery) that is:
- damaged due to: abuse, neglect, misuse, accident, theft, vandalism, force majeure events (e.g. fire, flooding, infestation, freezing, power-surge), overcharging or alteration; improper or unauthorized repair, maintenance, installation, set-up or storage; or accessories, wiring or cabling;
- merely discharged and can be recharged and returned to service;
- in Fibre Equipment at a location other than a Bell service address or in a modem or device other than the Fibre Equipment; or
- not owned by the Purchaser.
Exclusive Warranty. To the extent permitted by applicable law (which may vary province to province) and except where prohibited for Québec residents, this Warranty is exclusive and is in lieu of all other warranties, representations, guarantees, terms and conditions, express and/or implied, including merchantability and fitness for a particular purpose. In addition to the rights described in this Warranty, Purchaser may also have other legal rights (which may vary province to province).
Limitation of Liability. To the extent permitted by applicable law and except where prohibited for Quebec residents, Bell's total cumulative maximum liability for negligence, breach of contract, tort or any other claims or causes of action, including fundamental breach, in connection with any Battery or this Warranty is limited to payment, upon request, for actual and direct damages up to a maximum amount equal to the purchase price of the Original Battery, and all other damages, including without limitation indirect, special, consequential, incidental, economic, exemplary or punitive damages, are excluded. You may also be subject to other limitations and exclusions of liability, and obligations, as set out in any Bell terms of service that apply to you. These terms survive the expiry of the Warranty.
Severability; Assignment; Effective Date; Agreement. If any provision of this Warranty is unenforceable, all remaining provisions of this Warranty remain in full force and effect. This Warranty is not assignable by Purchaser. Original Warranty applies only to batteries purchased on or after April 23, 2017 until amended or superceded by Bell. You accept the terms of this Warranty on the earlier of the date you receive a copy or use the Original Battery. If you do not agree with the terms of this Warranty, you have 30 days from the date of your original purchase to return the Original Battery to Bell, unused, for a refund.
More Information. For more information, Ontario and Québec residents should visit www.bell.ca/battery or call Bell at 1 866 310 BELL (2355). Atlantic residents please visit www.bellaliant.ca/battery or call 1 866 342 7367.
Recycling instructions
Bell supports provincial battery recycling programs by remitting Environmental Handling Fees for designated products. For more information about the designated battery types and recycling depot locations, please visit the Call2recycle web-site http://www.call2recycle.ca/.
April 23, 2017
Corporate Secretary’s Office of Bell Canada, Bell Satellite TV (Bell ExpressVu), Bell Mobility,
Bell Media and Bell Aliant. 1 carrefour Alexander-Graham-Bell, Building A-7, Verdun, Québec, H3E 3B3
How to use a prepaid card
How to use a prepaid card
You can use a Bell Prepaid Calling Card as a replacement for coins when making local calls from Bell pay phones in Ontario and Quebec, and as a prepaid long distance service from any type of phone.
You can use it to place calls from anywhere in Canada and the U.S. to over 250 countries worldwide.
Learn more about Bell Prepaid Calling Cards and where to buy them.
*Note that there is an additional per-minute charge to use your prepaid card from the U.S.
Making a call with a prepaid card
Making a call with a prepaid card
To place a call from Canada
Dial 1 866 744-5556 and follow the voice prompts.
- To call a number in Canada, the United States or the Caribbean, dial 1 + area code + phone number.
- To call a number overseas, dial 011 + country code + city code + phone number.
You can use your prepaid card with your mobile phone in the same way. You will pay the Bell Prepaid Calling Card rates for your long distance your mobile service provider will only charge you for your local and roaming service.
Adding funds to a prepaid card
Adding funds to a prepaid card
You can recharge (or add funds) to your prepaid card anytime, online using your credit card. You can choose the amount to recharge or opt for Auto Recharge to have your card automatically topped up when the balance dips to a certain level. The expiry date of your card will be extended by one year from the date you recharge.
Sign up for an online account and learn more about recharging your card
Transferring the balance from one prepaid card to another
Transferring the balance from one prepaid card to another
To transfer the balance from one card to another, simply call 1 888 806-6609 and follow the voice prompts to select the card linking feature (menu option 1).
Handy features of the prepaid card
Handy features of the prepaid card
- If you’re calling from a Bell payphone you can swipe your card rather than enter the card number.
- Once you enter your prepaid card number, the system will tell you how much money is available on your card.
- After you enter the phone number you’re calling, the system will tell you how many minutes you have available for the call.
- The system will let you know when you have two minutes remaining on the call.
- If you want to make a second call, don’t hang up when your first call is over. Stay on the line and follow the voice prompts to place your second call.
Getting further assistance with prepaid cards
Getting further assistance with prepaid cards
Visit www.prepaid.bell.ca to learn more about Bell Prepaid Calling Cards.
You can also call 1 888 806-6609 to speak with a customer service agent, available daily from 7 a.m. to 10 p.m.
