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How to use Call Answer Manager on my Bell Home phone

LIMITED WARRANTY – BATTERY FOR BELL FIBRE EQUIPMENT

Limited Warranty. Bell Canada (including Bell Aliant, a division of Bell Canada) (“Bell”) warrants to you as the original purchaser (“Purchaser” or “you”) the battery purchased for the Fibre Equipment (“Original Battery”) for a period of 12 months from the date of purchase of the Original Battery from Bell (“Warranty Period”) when used in the Fibre Equipment (“Warranty”). “Fibre Equipment” means the Home Hub 3000 modem or UPS (uninterruptible power supply), as applicable, provided by Bell in connection with certain of your Bell services. If the Original Battery fails due to a defect during the Warranty Period, Bell will replace the Original Battery with a new or refurbished battery (“Replacement Battery”). Any warranty coverage that remains during the Warranty Period on the Original Battery (when replaced with a Replacement Battery under this Warranty) will apply to the Replacement Battery. No Replacement Battery has any new or separate warranty coverage. Bell reserves the right to limit the number of Replacement Batteries provided to Purchaser during the Warranty Period.

My Battery Isn’t Working. What Should I Do? Ontario and Québec residents please call Bell at 1 866 310 BELL (2355) and residents of the Atlantic provinces please call 1 866 342-7367, so that Bell can confirm that the Original Battery is within the Warranty Period and attempt to diagnose and correct the malfunction over the telephone. Be sure to keep your proof of purchase to establish the date of purchase of the Original Battery; otherwise Bell may have to estimate the date of purchase.

Limited Warranty Exclusions. This Warranty does not cover any Original Battery or Replacement Battery (each, a Battery) that is:

  • damaged due to: abuse, neglect, misuse, accident, theft, vandalism, force majeure events (e.g. fire, flooding, infestation, freezing, power-surge), overcharging or alteration; improper or unauthorized repair, maintenance, installation, set-up or storage; or accessories, wiring or cabling;
  • merely discharged and can be recharged and returned to service;
  • in Fibre Equipment at a location other than a Bell service address or in a modem or device other than the Fibre Equipment; or
  • not owned by the Purchaser.

Exclusive Warranty. To the extent permitted by applicable law (which may vary province to province) and except where prohibited for Québec residents, this Warranty is exclusive and is in lieu of all other warranties, representations, guarantees, terms and conditions, express and/or implied, including merchantability and fitness for a particular purpose. In addition to the rights described in this Warranty, Purchaser may also have other legal rights (which may vary province to province).

Limitation of Liability. To the extent permitted by applicable law and except where prohibited for Quebec residents, Bell's total cumulative maximum liability for negligence, breach of contract, tort or any other claims or causes of action, including fundamental breach, in connection with any Battery or this Warranty is limited to payment, upon request, for actual and direct damages up to a maximum amount equal to the purchase price of the Original Battery, and all other damages, including without limitation indirect, special, consequential, incidental, economic, exemplary or punitive damages, are excluded. You may also be subject to other limitations and exclusions of liability, and obligations, as set out in any Bell terms of service that apply to you. These terms survive the expiry of the Warranty.

Severability; Assignment; Effective Date; Agreement. If any provision of this Warranty is unenforceable, all remaining provisions of this Warranty remain in full force and effect. This Warranty is not assignable by Purchaser. Original Warranty applies only to batteries purchased on or after April 23, 2017 until amended or superceded by Bell. You accept the terms of this Warranty on the earlier of the date you receive a copy or use the Original Battery. If you do not agree with the terms of this Warranty, you have 30 days from the date of your original purchase to return the Original Battery to Bell, unused, for a refund.

More Information. For more information, Ontario and Québec residents should visit www.bell.ca/battery or call Bell at 1 866 310 BELL (2355). Atlantic residents please visit www.bellaliant.ca/battery or call 1 866 342 7367.

Recycling instructions
Bell supports provincial battery recycling programs by remitting Environmental Handling Fees for designated products. For more information about the designated battery types and recycling depot locations, please visit the Call2recycle web-site http://www.call2recycle.ca/.

April 23, 2017
Corporate Secretary’s Office of Bell Canada, Bell Satellite TV (Bell ExpressVu), Bell Mobility,
Bell Media and Bell Aliant. 1 carrefour Alexander-Graham-Bell, Building A-7, Verdun, Québec, H3E 3B3

What is Call Answer Message Manager?
Turning off Pager Notification
Setting up an Extension Mailbox
Retrieving messages in a mailbox.
Subscribing to Call Answer Message Manager
Setting Up Call Answer Message Manager
Screening messages while they’re being left

Screening messages while they’re being left

  • After the short ring, pick up the receiver and listen.
  • Press the switchhook, Link, or flash button to intercept the message and speak to the caller.
  • Hang up to let the service record the message.

Accessing Call Answer Message Manager
Activating Toll Saver
Retrieving messages with Toll Saver
Deactivating Toll Saver
Turning on Pager Notification
What is Call Answer Message Manager?

What is Call Answer Message Manager?

Call Answer Message Manager offers all the features of Call Answer as well as the ability to screen messages while they’re being left, additional mailboxes, Pager Notification and Toll Saver


Turning off Pager Notification

Turning off Pager Notification:

  1. Dial *98 and enter your password.
  2. Respond to the voice prompts by pressing 4, 1, 2.


Setting up an Extension Mailbox

Setting up an Extension Mailbox

  1. Dial *98 and enter your password.
  2. Respond to the voice prompts by pressing 4, 9.
  3. Enter the extension mailbox number (1, 2, or 3). The system will assign a password, which you can keep or change by following the voice prompts.
  4. Record the extension mailbox user name. Press #, #.
  5. Follow the prompts to select or record a greeting.
  6. Press * to exit.

Note: You may want to record a greeting for the main mailbox that mentions each user's name and mailbox number.


Retrieving messages in a mailbox.

Retrieving messages in a mailbox.

  1. Dial *98 and enter the password for the desired mailbox.
  2. Follow the prompts to retrieve your messages.

If you want to check another message without hanging up:

  1. Press * to return to the main menu.
  2. Press 5, followed by #.
  3. Enter the mailbox number and your password.

Call Answer Message Manager allows you to save your messages for 45 days


Subscribing to Call Answer Message Manager

Subscribing to Call Answer Message Manager

Per-use charges apply or you can add Call Answer Message Manager to your monthly phone services. To learn more or subscribe:

Online
By phone


Setting Up Call Answer Message Manager

Setting Up Call Answer Message Manager

  1. From home, dial *98 or the access code we assigned you. If away from home, your mailbox number is your 10-digit home telephone number.
  2. When prompted, enter your temporary password. This is your 7-digit telephone number (no area code).
  3. Follow the prompts to change the temporary password to a new one. It should be 4 to 15 digits and cannot start with 0.
  4. Follow the prompts to record your name or telephone number as a personal identification.
  5. Follow the prompts to record a personal greeting that callers will hear or select the pre-recorded greeting.
  6. Press the * key to exit. Your Call Answer Message Manager is now activated.


Screening messages while they’re being left

Screening messages while they’re being left

  • After the short ring, pick up the receiver and listen.
  • Press the switchhook, Link, or flash button to intercept the message and speak to the caller.
  • Hang up to let the service record the message.


Accessing Call Answer Message Manager

Accessing Call Answer Message Manager

You have a message when:

  • You hear an intermittent dial tone from the receiver.
  • Your phone’s message indicator is flashing (some models/most areas).

To retrieve messages from home:

  1. Dial *98 or your access code.
  2. Enter your password.
  3. Follow the prompts to retrieve your messages.

To retrieve messages from another phone within your area code:

  1. Dial your telephone number.
  2. When you hear your greeting, press 9 immediately.
  3. Enter your password.
  4. Follow the prompts to retrieve your messages.

To check messages while outside your area code:

  1. Dial 1 877 BELL-777 (1 877 235-5777) from anywhere in Canada.
  2. Follow the prompts to enter your 10-digit telephone number and your password.


Activating Toll Saver

Activating Toll Saver

If the area you’re calling from is long distance to your home, Toll Saver allows you to minimize long distance charges.

  1. Before leaving home, dial *97.
  2. Hang up after 2 beeps.


Retrieving messages with Toll Saver

Retrieving messages with Toll Saver

  1. Dial your home number. If there are no new messages, Call Answer Message Manager will pick up after the 4th ring.
  2. To avoid long distance charges, hang up before the end of the 4th ring.
  3. If there are new messages, Call Answer Message Manager will pick up after the 2nd ring
  4. To listen to the messages, press 9 when you hear your greeting and enter your voicemail password


Deactivating Toll Saver

Deactivating Toll Saver

Upon returning home, dial *97 and hang up after 4 beeps.

Note: Be sure to deactivate Toll Saver when you return home or Call Answer Message Manager will continue to pick up after only 2 rings when there are new messages waiting. Once Toll Saver is deactivated Call Answer Message Manager reverts to the number of rings you originally programmed.


Turning on Pager Notification

Turning on Pager Notification

You can program Call Answer Message Manager to notify your pager when you have voicemail. To program or change the message notification schedule:

  1. Dial *98 and enter your password.
  2. Respond to the voice prompts by pressing 4, 4.
  3. Follow the instructions for entering your pager number, notification schedule and other preferences.
  4. Press 1, 1 when prompted to turn on Outcall Notification.

For example: To be notified between 10 a.m. and 3:30 p.m., enter the times as follows: 1000 then 1 for a.m. and 330 then 2 for p.m. To be notified 24 hours a day, enter 1200 then 1 (for a.m.) and 1200 then 1 (for a.m.).


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