How to replace Bell Fibe TV equipment that is defective or damaged

Replace defective or damaged Bell Fibe TV equipment

Contact customer service to speak with a technical support representative who will be able to determine whether your receiver is defective or not. Should your receiver need to be replaced, our representative will let you know if your equipment is under warranty and if charges apply.

Depending on your location, you could receive your replacement equipment within five business days. When you receive your replacement, follow the enclosed instructions to return your existing equipment back to us within 30 days.

Learn more about returning your Bell Fibe TV receiver.