- Press the Home button on your Fibe TV Voice Remote and select Settings.
- Scroll down to the Support section and select Remote Settings.
- Once the app is open, select Status to view your remote’s battery level.
LIMITED WARRANTY – BATTERY FOR BELL FIBRE EQUIPMENT
Limited Warranty. Bell Canada (including Bell Aliant, a division of Bell Canada) (“Bell”) warrants to you as the original purchaser (“Purchaser” or “you”) the battery purchased for the Fibre Equipment (“Original Battery”) for a period of 12 months from the date of purchase of the Original Battery from Bell (“Warranty Period”) when used in the Fibre Equipment (“Warranty”). “Fibre Equipment” means the Home Hub 3000 modem or UPS (uninterruptible power supply), as applicable, provided by Bell in connection with certain of your Bell services. If the Original Battery fails due to a defect during the Warranty Period, Bell will replace the Original Battery with a new or refurbished battery (“Replacement Battery”). Any warranty coverage that remains during the Warranty Period on the Original Battery (when replaced with a Replacement Battery under this Warranty) will apply to the Replacement Battery. No Replacement Battery has any new or separate warranty coverage. Bell reserves the right to limit the number of Replacement Batteries provided to Purchaser during the Warranty Period.
My Battery Isn’t Working. What Should I Do? Ontario and Québec residents please call Bell at 1 866 310 BELL (2355) and residents of the Atlantic provinces please call 1 866 342-7367, so that Bell can confirm that the Original Battery is within the Warranty Period and attempt to diagnose and correct the malfunction over the telephone. Be sure to keep your proof of purchase to establish the date of purchase of the Original Battery; otherwise Bell may have to estimate the date of purchase.
Limited Warranty Exclusions. This Warranty does not cover any Original Battery or Replacement Battery (each, a Battery) that is:
- damaged due to: abuse, neglect, misuse, accident, theft, vandalism, force majeure events (e.g. fire, flooding, infestation, freezing, power-surge), overcharging or alteration; improper or unauthorized repair, maintenance, installation, set-up or storage; or accessories, wiring or cabling;
- merely discharged and can be recharged and returned to service;
- in Fibre Equipment at a location other than a Bell service address or in a modem or device other than the Fibre Equipment; or
- not owned by the Purchaser.
Exclusive Warranty. To the extent permitted by applicable law (which may vary province to province) and except where prohibited for Québec residents, this Warranty is exclusive and is in lieu of all other warranties, representations, guarantees, terms and conditions, express and/or implied, including merchantability and fitness for a particular purpose. In addition to the rights described in this Warranty, Purchaser may also have other legal rights (which may vary province to province).
Limitation of Liability. To the extent permitted by applicable law and except where prohibited for Quebec residents, Bell's total cumulative maximum liability for negligence, breach of contract, tort or any other claims or causes of action, including fundamental breach, in connection with any Battery or this Warranty is limited to payment, upon request, for actual and direct damages up to a maximum amount equal to the purchase price of the Original Battery, and all other damages, including without limitation indirect, special, consequential, incidental, economic, exemplary or punitive damages, are excluded. You may also be subject to other limitations and exclusions of liability, and obligations, as set out in any Bell terms of service that apply to you. These terms survive the expiry of the Warranty.
Severability; Assignment; Effective Date; Agreement. If any provision of this Warranty is unenforceable, all remaining provisions of this Warranty remain in full force and effect. This Warranty is not assignable by Purchaser. Original Warranty applies only to batteries purchased on or after April 23, 2017 until amended or superceded by Bell. You accept the terms of this Warranty on the earlier of the date you receive a copy or use the Original Battery. If you do not agree with the terms of this Warranty, you have 30 days from the date of your original purchase to return the Original Battery to Bell, unused, for a refund.
More Information. For more information, Ontario and Québec residents should visit www.bell.ca/battery or call Bell at 1 866 310 BELL (2355). Atlantic residents please visit www.bellaliant.ca/battery or call 1 866 342 7367.
Recycling instructions
Bell supports provincial battery recycling programs by remitting Environmental Handling Fees for designated products. For more information about the designated battery types and recycling depot locations, please visit the Call2recycle web-site http://www.call2recycle.ca/.
April 23, 2017
Corporate Secretary’s Office of Bell Canada, Bell Satellite TV (Bell ExpressVu), Bell Mobility,
Bell Media and Bell Aliant. 1 carrefour Alexander-Graham-Bell, Building A-7, Verdun, Québec, H3E 3B3
Some of the buttons on your Fibe TV Voice Remote behave differently depending on how long you hold down the button. The table below outlines some different functions of the buttons:
Button | Action |
---|---|
Back/Exit | Short press: BackLong press: Exit |
Skip forward/Fast forward | Short press: Skip forwardLong press: Fast forward |
Skip back/Rewind | Short press: Skip backLong press: Rewind |
- Press the On Demand button to browse On Demand programs and watch your rentals.
- Press Guide to view the Fibe TV guide and select a program to watch.
- Press the back arrow to return to the previous page, or press and hold the back arrow to exit.
- Press the Home button to bring up the main menu.
- Press the Apps button to browse featured apps and access the apps downloaded on your Fibe TV Box.
- Press the Google Assistant button and say a command to perform a voice search.
- Press PVR to access your recorded programs
- Press Last to switch to the last channel you watched or browse the last four recently watched channels.
- Press the Skip forward button to skip forward. Press and hold the Skip forward button to fast forward.
- Press the Skip back button to skip backwards. Press and hold the Skip back button to rewind.
- Press the Netflix, Crave, or Prime Video buttons to get direct access to the apps.
You can set up your Fibe TV Voice Remote to control your TV’s power, volume and mute functions. You’ll be guided through the pairing instructions when you set up your Fibe TV Box for the first time. If you’re still unable to control your TV functions, please follow the steps below.
- Press the Home button on your Fibe TV Voice Remote and select Settings.
- Scroll down to the Support section and select Remote Settings.
- Select Setup.
- Press the mute button on your remote.
- If the sound on your TV is muted, select Done.
- Press OK on your remote again to exit.
- If the sound on your TV is not muted, select Try again. Repeat until you’re able to mute your TV.
When you set up your Fibe TV Box for the first time, you’ll be guided through the steps to pair it with your remote control. If your remote becomes unpaired from your Fibe TV Box, please follow the steps below.
- Your Fibe TV Box will automatically detect when the remote is unpaired and display the following notification over any running application or live TV:
- Press and hold the Play/Pause and Home buttons together for 3 seconds until the LED light on your remote blinks red.
- Press any button to continue. Your remote should be re-paired.
- Press the Home button on your Fibe TV Voice Remote and select Settings.
- Scroll down to the Support section and select Remote Settings.
- Once the app is open, select Status to view your remote’s battery level.