Skip to main content
Personal
Small Business
Medium & Large Business
Bell email
Bell Stores

Bell Stores

Filter store by
Find stores
  • Find a store
  • Book an appointment
ON
FR
Fibe TV
Home
  • Stores
    • Bell Stores

    • Book an appointment

  • Shop Shop
    • Mobility
        • Why Bell
        • Our network
        • Devices
        • Bring your own device
        • Plans
        • Prepaid
        • Accessories
        • Connected things
        • Promotions
        • Travel
    • Bundles
        • Popular bundles
        • Build your own
        • Promotions
    • TV
      • Fibe TV

        • Why Bell
        • Programming
        • Hardware
        • Fibe TV app
        • 4K
        • Promotions
      • Alt TV

        • Why Bell
        • Hardware
      • Bell Satellite TV

        • Why Bell
        • Programming
        • Hardware
      • What's on

        • Live
        • On demand
        • Premium entertainment
        • Crave
        • Free previews
    • Internet
        • Why Bell
        • Packages
        • Wi-Fi
        • Fibre
        • Features
        • Promotions
    • Home phone
        • Packages
        • Long distance
        • Features
    • Smart Home
      • Smart Home

        • Why Bell
        • Packages
        • Devices
      • Medical Alert

        • Medical Alert service
    • Promotions
    • Mobility

      • Why Bell
      • Our network
      • Devices
      • Bring your own device
      • Plans
      • Prepaid
      • Accessories
      • Connected things
      • Promotions
      • Travel
    • Bundles

      • Popular bundles
      • Build your own
      • Promotions
    • TV

      • Fibe TV
        • Why Bell
        • Programming
        • Hardware
        • Fibe TV app
        • 4K
        • Promotions
      • Alt TV
        • Why Bell
        • Hardware
      • Bell Satellite TV
        • Why Bell
        • Programming
        • Hardware
        • Live
        • On demand
        • Premium entertainment
        • Crave
        • Free previews
    • Internet

      • Why Bell
      • Packages
      • Wi-Fi
      • Fibre
      • Features
      • Promotions
    • Home phone

      • Packages
      • Long distance
      • Features
    • Smart Home

      • Smart Home
        • Why Bell
        • Packages
        • Devices
      • Medical Alert
        • Medical Alert service
    • Promotions

  • Support Support
    • Support overview
    • Billing & Accounts
        • MyBell support
        • Billing
        • Sales & refund policy
        • Security and privacy
        • Glossary
    • Mobility
        • Overview
        • Using my device
        • Rate plans, add-ons and entertainment
        • Network, coverage and travel
        • Repairs & warranties
        • Self-serve options
    • TV
      • Fibe TV

        • Overview
        • Receivers & remotes
        • Channels and programming
        • Pay-per-view
        • Self-serve options
      • Alt TV

        • Overview
        • Devices
        • Self-serve options
      • Bell Satellite TV

        • Overview
        • Receivers & remotes
        • Channels and programming
        • Pay-per-view and On Demand
        • Self-serve options
    • Internet
        • Overview
        • Modem and Wi-Fi
        • Bell email
        • Internet security
        • Internet usage
        • Troubleshooting tools
    • Home phone
        • Overview
        • Phone line
        • Long distance and calling cards
        • Calling features
        • Self-serve options
    • Smart Home
    • Support overview

    • Billing & Accounts

        • MyBell support
        • Billing
        • Sales & refund policy
        • Security and privacy
        • Glossary
    • Mobility

      • Bell Mobility
        • Overview
        • Using my device
        • Rate plans, add-ons and entertainment
        • Network, coverage and travel
        • Repairs & warranties
        • Self-serve options
    • TV

      • Fibe TV
        • Overview
        • Receivers & remotes
        • Channels and programming
        • Pay-per-view
        • Self-serve options
      • Alt TV
        • Overview
        • Devices
        • Self-serve options
      • Bell Satellite TV
        • Overview
        • Receivers & remotes
        • Channels and programming
        • Pay-per-view and On Demand
        • Self-serve options
    • Internet

      • Overview
      • Modem and Wi-Fi
      • Bell email
      • Internet security
      • Internet usage
      • Troubleshooting tools
    • Home phone

      • Overview
      • Phone line
      • Long distance and calling cards
      • Calling features
      • Self-serve options
    • Smart Home

  • MyBell MyBell
    • My services
    • My bills
    • My profile
    • My services

    • My bills

    • My profile

  • Business
    • Small business services

    • Medium & Large Business

  • Log in / Register
  • 0 Cart
  • Bell email
  • FR
Home
Search bell.ca
Shopping cart 0
Your shopping cart is empty
Dictate your search

Fibe TV

  • Overview
  • Receivers & remotes
  • Channels and programming
  • Pay-per-view
  • Self-serve options
change selected close

Your current region: Ontario

Change region
change selected close
Your current region: Ontario (change)
Select a region:

Need help?

  • Call us at 1 866 797-8686
  • Other ways to contact us

How to set your receiver’s resolution (4K Whole Home PVR only)

Slim Remote

Steps to follow: 8
  • On your Fibe TV Bluetooth Slim remote, press menu.
  • Scroll to and select Settings.
  • Scroll to Audio and visual.
  • Scroll to and select TV resolution.
  • Select the desired resolution for your TV (we recommend 2160p 60Hz (4K)).
  • Select Continue.
  • Select Start test.
  • If you can see the screen, press select to keep setting.

1. On your Fibe TV Bluetooth Slim remote, press menu.

Illustration of this step

Images may not be exactly as shown.

If the test fails, go back to step 5 and set the resolution to 2160p 24Hz (4K).

Note: Check if the HDMI input on your TV supports 4K (HDCP 2.2).

2. Scroll to and select Settings.

Illustration of this step

Images may not be exactly as shown.

If the test fails, go back to step 5 and set the resolution to 2160p 24Hz (4K).

Note: Check if the HDMI input on your TV supports 4K (HDCP 2.2).

3. Scroll to Audio and visual.

Illustration of this step

Images may not be exactly as shown.

If the test fails, go back to step 5 and set the resolution to 2160p 24Hz (4K).

Note: Check if the HDMI input on your TV supports 4K (HDCP 2.2).

4. Scroll to and select TV resolution.

Illustration of this step

Images may not be exactly as shown.

If the test fails, go back to step 5 and set the resolution to 2160p 24Hz (4K).

Note: Check if the HDMI input on your TV supports 4K (HDCP 2.2).

5. Select the desired resolution for your TV (we recommend 2160p 60Hz (4K)).

Illustration of this step

Images may not be exactly as shown.

If the test fails, go back to step 5 and set the resolution to 2160p 24Hz (4K).

Note: Check if the HDMI input on your TV supports 4K (HDCP 2.2).

6. Select Continue.

Illustration of this step

Images may not be exactly as shown.

If the test fails, go back to step 5 and set the resolution to 2160p 24Hz (4K).

Note: Check if the HDMI input on your TV supports 4K (HDCP 2.2).

7. Select Start test.

Illustration of this step

Images may not be exactly as shown.

If the test fails, go back to step 5 and set the resolution to 2160p 24Hz (4K).

Note: Check if the HDMI input on your TV supports 4K (HDCP 2.2).

8. If you can see the screen, press select to keep setting.

Illustration of this step

Images may not be exactly as shown.

If the test fails, go back to step 5 and set the resolution to 2160p 24Hz (4K).

Note: Check if the HDMI input on your TV supports 4K (HDCP 2.2).

Was this article useful?

In our ongoing efforts to improve our support section, your opinion is invaluable. Please let us know what we did well or what we can improve about this article.

If you require assistance, please Contact us

250  characters left.

Submit
 

Related articles

Recently viewed articles

Back to top  
Contact us
Find a store

Search

  • Site map
  • Jobs@Bell
  • Customer commitment
  • Register for MyBell
  • About Bell
  • Get Email updates
    Satellite TV and Mobility services
  • BellMedia.ca
  • Accessibility centre

    Privacy Security Legal & regulatory Your rights as a wireless customer The Internet Code Jobs@Bell

    © Bell Canada, 2021. All rights reserved.

    • Follow@Bell

      Follow@Bell_LetsTalk

    © Bell Canada, 2021. All rights reserved.

    Email to a friend

    Where to find my account number?

    One Bill

    Mobility Bill

    One_Bill_EN
    Mob_Bill_EN

    Select a TV service

    • Fibe TV
    • Fibe Alt TV
    • Satellite TV