1. If your TV displays a red "X" or if the Fibe TV screen appears for longer than 15 minutes and the Wi-Fi LED is red, reset the receiver by holding down the power button on your Wireless Receiver for five seconds.
If the problem persists, please contact us for help.
2. Once you see the connection instructions appear on the TV, go to the Wireless Receiver Transmitter and confirm that it is powered on and connected to the Fibe modem via an Ethernet cable.
If the problem persists, please contact us for help.
3. On the front of the Wireless Receiver Transmitter, confirm that the Wi-Fi LED is either solid green or flashing green.
If the problem persists, please contact us for help.
4. Press the WPS button on the Wireless Receiver Transmitter. The bottom green LED will begin to flash.
If the problem persists, please contact us for help.
5. Within 2 minutes, go back to the Wireless Receiver and press the OK button.
If the problem persists, please contact us for help.
6. The pairing process can take several minutes, during which different icons will appear on the TV. When the pairing is complete, the receiver's Wi-Fi and LINK LED lights will turn green and you'll be able to watch TV.
If the problem persists, please contact us for help.
.png)