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How to install my Fibe TV equipment

LIMITED WARRANTY – BATTERY FOR BELL FIBRE EQUIPMENT

Limited Warranty. Bell Canada (including Bell Aliant, a division of Bell Canada) (“Bell”) warrants to you as the original purchaser (“Purchaser” or “you”) the battery purchased for the Fibre Equipment (“Original Battery”) for a period of 12 months from the date of purchase of the Original Battery from Bell (“Warranty Period”) when used in the Fibre Equipment (“Warranty”). “Fibre Equipment” means the Home Hub 3000 modem or UPS (uninterruptible power supply), as applicable, provided by Bell in connection with certain of your Bell services. If the Original Battery fails due to a defect during the Warranty Period, Bell will replace the Original Battery with a new or refurbished battery (“Replacement Battery”). Any warranty coverage that remains during the Warranty Period on the Original Battery (when replaced with a Replacement Battery under this Warranty) will apply to the Replacement Battery. No Replacement Battery has any new or separate warranty coverage. Bell reserves the right to limit the number of Replacement Batteries provided to Purchaser during the Warranty Period.

My Battery Isn’t Working. What Should I Do? Ontario and Québec residents please call Bell at 1 866 310 BELL (2355) and residents of the Atlantic provinces please call 1 866 342-7367, so that Bell can confirm that the Original Battery is within the Warranty Period and attempt to diagnose and correct the malfunction over the telephone. Be sure to keep your proof of purchase to establish the date of purchase of the Original Battery; otherwise Bell may have to estimate the date of purchase.

Limited Warranty Exclusions. This Warranty does not cover any Original Battery or Replacement Battery (each, a Battery) that is:

  • damaged due to: abuse, neglect, misuse, accident, theft, vandalism, force majeure events (e.g. fire, flooding, infestation, freezing, power-surge), overcharging or alteration; improper or unauthorized repair, maintenance, installation, set-up or storage; or accessories, wiring or cabling;
  • merely discharged and can be recharged and returned to service;
  • in Fibre Equipment at a location other than a Bell service address or in a modem or device other than the Fibre Equipment; or
  • not owned by the Purchaser.

Exclusive Warranty. To the extent permitted by applicable law (which may vary province to province) and except where prohibited for Québec residents, this Warranty is exclusive and is in lieu of all other warranties, representations, guarantees, terms and conditions, express and/or implied, including merchantability and fitness for a particular purpose. In addition to the rights described in this Warranty, Purchaser may also have other legal rights (which may vary province to province).

Limitation of Liability. To the extent permitted by applicable law and except where prohibited for Quebec residents, Bell's total cumulative maximum liability for negligence, breach of contract, tort or any other claims or causes of action, including fundamental breach, in connection with any Battery or this Warranty is limited to payment, upon request, for actual and direct damages up to a maximum amount equal to the purchase price of the Original Battery, and all other damages, including without limitation indirect, special, consequential, incidental, economic, exemplary or punitive damages, are excluded. You may also be subject to other limitations and exclusions of liability, and obligations, as set out in any Bell terms of service that apply to you. These terms survive the expiry of the Warranty.

Severability; Assignment; Effective Date; Agreement. If any provision of this Warranty is unenforceable, all remaining provisions of this Warranty remain in full force and effect. This Warranty is not assignable by Purchaser. Original Warranty applies only to batteries purchased on or after April 23, 2017 until amended or superceded by Bell. You accept the terms of this Warranty on the earlier of the date you receive a copy or use the Original Battery. If you do not agree with the terms of this Warranty, you have 30 days from the date of your original purchase to return the Original Battery to Bell, unused, for a refund.

More Information. For more information, Ontario and Québec residents should visit www.bell.ca/battery or call Bell at 1 866 310 BELL (2355). Atlantic residents please visit www.bellaliant.ca/battery or call 1 866 342 7367.

Recycling instructions
Bell supports provincial battery recycling programs by remitting Environmental Handling Fees for designated products. For more information about the designated battery types and recycling depot locations, please visit the Call2recycle web-site http://www.call2recycle.ca/.

April 23, 2017
Corporate Secretary’s Office of Bell Canada, Bell Satellite TV (Bell ExpressVu), Bell Mobility,
Bell Media and Bell Aliant. 1 carrefour Alexander-Graham-Bell, Building A-7, Verdun, Québec, H3E 3B3

What do I need to get started?
How to install my 4K Whole Home PVR

4K Whole Home PVR

To start enjoying your Fibe TV service with your new 4K Whole Home PVR, you need to install, pair and register your equipment.

The steps to follow are different depending on the Internet modem you have.

My modem is a Home Hub 4000

The Home Hub 4000 has a built-in transmitter that allows it to connect wirelessly to the 4K Whole Home PVR. Click on each link to get step-by-step instructions for each task.

  1. First, install your 4K Whole Home PVR.
  2. Once the PVR is installed, pair your 4K Whole Home PVR with your Home Hub 4000 .
  3. To finish, register your 4K Whole Home PVR wirelessly.

My modem is a Home Hub 3000

The Home Hub 3000 has a built-in transmitter that allows it to connect wirelessly to the 4K Whole Home PVR. Click on each link to get step-by-step instructions for each task.

  1. First, install your 4K Whole Home PVR.
  2. Once the PVR is installed, pair your 4 K Whole Home PVR with your Home Hub 3000 .
  3. To finish, register your 4K Whole Home PVR wirelessly.

My modem is a Home Hub 2000 or a Connection Hub

These modems need an external transmitter to connect wirelessly to the 4K Whole Home PVR. Click on each link to get step-by-step instructions for each task.

  1. Install your wireless transmitter (VAP3400) if we sent one to you.
  2. Once your transmitter is connected, install your 4K Whole Home PVR.
  3. Once everything is installed, pair your 4K Whole Home PVR with your wireless transmitter.
  4. To finish, register your 4K Whole Home PVR wirelessly.
Now that you have completed the basic installation, these helpful step-by-step guides can help customize your setup.
  • How to set your receiver’s resolution
  • How to program your Bluetooth Slim remote to work with your TV
  • How to connect a home theatre system to the 4K Whole Home PVR

If you have any issues during the installation, please contact us for help

How to install my wireless HD receiver
What do I need to get started?

Installing your Fibe TV equipment

If you prefer, you have the option to install your own Bell TV equipment and avoid having to wait for a technician to do the installation for you.

The self-installation of Fibe TV equipment is only available to customers installing a 4K Whole Home PVR and/or a wireless HD receiver.

What do I need to get started?

To start with your installation, you need the following equipment:

  • A 4K Whole home PVR and/or a wireless HD receiver
  • A Fibe TV Slim remote (Bluetooth or IR)

Important reminder: Parental locks and controls are not transferred to the new receiver upon replacement and should be added if required.


How to install my 4K Whole Home PVR

4K Whole Home PVR

To start enjoying your Fibe TV service with your new 4K Whole Home PVR, you need to install, pair and register your equipment.

The steps to follow are different depending on the Internet modem you have.

My modem is a Home Hub 4000

The Home Hub 4000 has a built-in transmitter that allows it to connect wirelessly to the 4K Whole Home PVR. Click on each link to get step-by-step instructions for each task.

  1. First, install your 4K Whole Home PVR.
  2. Once the PVR is installed, pair your 4K Whole Home PVR with your Home Hub 4000 .
  3. To finish, register your 4K Whole Home PVR wirelessly.

My modem is a Home Hub 3000

The Home Hub 3000 has a built-in transmitter that allows it to connect wirelessly to the 4K Whole Home PVR. Click on each link to get step-by-step instructions for each task.

  1. First, install your 4K Whole Home PVR.
  2. Once the PVR is installed, pair your 4 K Whole Home PVR with your Home Hub 3000 .
  3. To finish, register your 4K Whole Home PVR wirelessly.

My modem is a Home Hub 2000 or a Connection Hub

These modems need an external transmitter to connect wirelessly to the 4K Whole Home PVR. Click on each link to get step-by-step instructions for each task.

  1. Install your wireless transmitter (VAP3400) if we sent one to you.
  2. Once your transmitter is connected, install your 4K Whole Home PVR.
  3. Once everything is installed, pair your 4K Whole Home PVR with your wireless transmitter.
  4. To finish, register your 4K Whole Home PVR wirelessly.
Now that you have completed the basic installation, these helpful step-by-step guides can help customize your setup.
  • How to set your receiver’s resolution
  • How to program your Bluetooth Slim remote to work with your TV
  • How to connect a home theatre system to the 4K Whole Home PVR

If you have any issues during the installation, please contact us for help


How to install my wireless HD receiver

wireless

To start enjoying your Fibe TV service with your wireless HD receiver, you will just need to install, pair and register your equipment.

The steps to follow are different depending on the Internet modem you have.

My modem is a Home Hub 4000

The Home Hub 4000 has a built-in transmitter that allows it to connect to the wireless HD receiver. Click on each link to get step-by-step instructions for each task.

  1. First, install your wireless HD receiver.
  2. Once the receiver is installed, pair your wireless HD receiver with your Home Hub 4000.
  3. To finish, register your wireless HD receiver.
My modem is a Home Hub 3000

The Home Hub 3000 has a built-in transmitter that allows it to connect to the wireless HD receiver. Click on each link to get step-by-step instructions for each task.

  1. First, install your wireless HD receiver.
  2. Once the receiver is installed, pair your wireless HD receiver with your Home Hub 3000.
  3. To finish, register your wireless HD receiver.
My modem is a Home Hub 2000 or a Connection Hub
  1. Install your wireless transmitter (VAP3400) if we sent one to you.
  2. Once your transmitter is connected, install your wireless HD receiver.
  3. Once everything is installed, pair your wireless HD receiver with your wireless transmitter.
  4. To finish, register your wireless HD receiver.
Now that you have completed the basic installation, these helpful step-by-step guides can help customize your setup.
  • How to program your Slim remote to work with your TV
  • How to set your receiver's resolution

If you have any issues during the installation please contact us for help


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