National Do Not Call List
“Telemarketing” is when someone tries to contact you by phone or fax to sell, promote or market you products or services.
To limit the phone or fax telemarketing calls you receive you can register your phone, wireless or fax numbers on the National Do Not Call List (NDNCL).
You can register:
- Online at lnnte-dncl.gc.ca
- By phone at 1-866-580-DNCL (1-866-580-3625)
- Via TTY device at 1-888-362-5889; or
- By faxing your number to 1-888-362-5329
If you’re registering by phone, you must call from the number you’re registering on the NDNCL.
Telemarketers can register and obtain subscriptions to the NDNCL at Innte-dncl.gc.ca.
Bell’s telemarketing and neighbourhood marketing activities
If you wish to be added to Bell’s Internal Do Not Call or Do Not Knock list, please contact a Bell Customer Service Representative at 310-BELL (2355). In keeping with the CRTC’s Telemarketing Rules, all Bell marketing lists are updated within 14 days.
Email and text messages (SMS)
At Bell, we use email and text messages to inform you of items you may find interesting. These include exclusive offers, tips on how to manage charges, new product releases and more. To manage your preferences, please visit bell.ca/tailoredmarketing.
Bell’s neighbourhood marketing activities
Bell Neighbourhood Marketing Representatives visit door to door in the communities we serve to connect with residents about our products and services. They receive extensive training on our products, pricing and services to ensure they are knowledgeable and equipped to answer customers’ questions. Bell Neighbourhood Marketing Representatives are outfitted with Bell branded clothing and identification.
Complain or Report Caller
You can submit complaints about improper telemarketing to a telephone number on the National Do Not Call List at the NDNCL’s website (Innte-dncl.gc.ca) or by calling: 1-866-580-DNCL(3625).
Report scams and fraud calls to the Canadian Anti-Fraud Centre at www.antifraudcentre-centreantifraude.ca.
For information on the Unsolicited Telemarketing Rules, please visit the Canadian Radio-television and Telecommunications Commission (CRTC) website at www.crtc.gc.ca.