Understanding cybersecurity risks

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• Reasons to be careful online
• Who criminals target
• Common types of attacks
• Bell’s commitment to you

Understanding computer viruses and malware

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• What are viruses, worms and Trojans?
• What is spyware?
• What are hackers?
• What are cookies?
• What are pop-ups?

Safely using the Internet

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• Protecting yourself online
• Understanding social engineering
• Safe Internet browsing
• Safe social networking
• Protecting kids

Email safety

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• Your email
• What is phishing?
• What are junk mail and spam?
• The difference between phish and spam
• Laws related to SPAM
• What is email harassment or cyberbullying?
• What is misdirected email?

Safe texting

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• What is smishing?
• Texting sensitive images
• Unsolicited text messages

Theft and fraud

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• About fraud
• Lost or stolen phone
• Replacing a lost phone
• Mobile device scams
• Internet scams
• Home phone scams
• Telemarketing
• Identity theft
• Reporting fraud

Security

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• 9-1-1
• Mobile anti-spam
• Unlisting Home phone number
• Satellite TV parental controls
• Universal Network-Level Call Blocking

Reporting security issues

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• Fraud or phishing
• Unsolicited text messages
• Threats to minors