If you’re having trouble with your service, try our Virtual repair tool. It detects and fixes most issues with Fibe Internet, Fibe TV, Fibe TV app and Home phone services.
Virtual repair will check if the Bell hardware and network outside your home are working, as well as reboot and optimize the settings of the equipment inside your home. If a technician visit is required, the tool will help you book a repair appointment.
To report a service issue, call 6-1-1 from any Bell landline phone or #6-1-1 from any Bell mobile phone. You can also contact us from any phone.