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How to add/change authorized contacts in MyBell

About authorized contacts and what they can do

As an account holder, you can authorize someone else (an authorized contact) to access your account. We have different authorization levels that dictate what each user can do and what information they have access to. Here’s a chart of common transactions and who can carry them out, based on the type of account.

Bell Mobility

Transaction Account holder Authorized contact Other user
Activate a service CHECK
Cancel a service CHECK CHECK
Make a payment CHECK CHECK CHECK
Upgrade a device CHECK CHECK
Unlock a device CHECK CHECK
Change a phone number CHECK CHECK CHECK
Change a plan or feature CHECK CHECK CHECK
Bill reprint CHECK For their line only

Bell Home phone, Internet and TV

Transaction Account holder Authorized contact
Activate a service CHECK
Cancel a service CHECK
Make a payment CHECK CHECK
Change a phone number CHECK
Change a plan or feature CHECK CHECK
Suspend or restore service CHECK CHECK
Bill reprint CHECK For their line only

Adding authorized contacts online (MyBell)

If you want to add an authorized contact to your Bell account, contact us.